Enterprise

Mambu - Communication solution for a SaaS platform

01 Challenge

Providing global SMS capability for a SaaS financial platform

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02 Solution

Infobip SMS API

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03 Result

Gaining SMS capability with ongoing development and support

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Client profile

Mambu is an affordable and flexible cloud banking platform, empowering a rapid creation, launch and servicing of loan and deposit products. Founded in Berlin in 2011, it established itself as a flexible and agile alternative to legacy banking software. Mambu works with 100+ microfinance organizations and financial innovators in 30 countries around the globe.

Challenge

Providing global SMS capability for a SaaS financial platform

Mambu is an affordable and flexible cloud banking platform, empowering a rapid creation, launch and servicing of loan and deposit products. The company works with 100+ microfinance organizations and financial innovators in 30 countries around the globe. Having established itself as a flexible and agile alternative to legacy banking software, they sought to provide effective-client oriented communications and included global SMS messaging capability into their SaaS financial platform, understanding SMS messaging as a valuable notification and verification channel for banking and finance IT solutions.

Solution

Infobip SMS API

In on of their regular software releases, Mambu integrated Infobip's SMS API, connecting to our global messaging platform quickly and easily, and counting on Infobip's coverage of 190 countries, deep knowledge of telecoms, and 24/7 expert technical support.

Result

SMS capability with ongoing development and support

The addition of our SMS API enabled Mambu clients - microfinance institutions all over the world - to send real-time, automatic notifications to their customers over the SMS channel, but also to improve security by implementing SMS-based 2-factor authentication. In the latter instance, SMS channel is used for delivery of authentication PINs, needed when accessing online services.

Whether they want to notify business clients in real-time about the state of their loan application, to inform individuals when a repayment is due, use SMS and email for purely digital transaction receipts or even just saying happy birthday - Infobip is helping our customers get better reach, inform and advise their clients, which is a critical addition to their business that helps them differentiate themselves on the market.

Eugene DanilkisCEO and Co-founder