Keeping track of shipments, deliveries, cargo and vehicles in real-time requires an efficient and rapid mechanism. SMS messaging brings with it speed, mobility and the ability to combine all requirements in one method.
Powerful mobile messaging solutions in industry
In an industry where time is money, and every second counts, SMS can help transport and logistics companies improve efficiency, reduce delays and improve customer loyalty and satisfaction.
Keeping track of shipments, deliveries, cargo and vehicles in real-time requires an efficient and rapid mechanism. SMS messaging brings with it speed, mobility and the ability to combine all requirements in one method.
Facilitating taxi bookings can be expanded into the mobile sphere with customers sending an SMS to a taxi service with their pickup address and time. The message is processed automatically by the taxi operators booking system or passed over to a real person for verification.
Once a taxi is booked, the customer is updated with the progress of the vehicle (e.g. distance from pickup point, estimated time) by SMS, even alerting the customer when the taxi has arrived. Including the taxi registration details (e.g. number or licence plate) and driver credentials can offer peace of mind and a feeling of security.
Logistics company tracking and telemetry systems need to communicate the location and speed of vehicles back to headquarters. Transmission delays can deliver information that may be minutes apart leading to false tracking data..
SMS delivers accurate and timely delivery of information and messages allowing logistics companies to maintain contact with their vehicles. Updated routes and new orders can be sent to drivers based on their location.
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