Make every message count
You will never get a second chance to leave a good first impression.
MULTIPLE ENTRY POINTS
From tap to chat
Direct customers to chat via iMessages from your website, app, emails, and other entry points.
CUSTOM MESSAGING
Leave an impression
Build a unique customer experience with a customized journey using the build-in Messages app and your own branded account.
BUSINESS AND PLACE CARDS
Your business at a glance
Provide key information, such as your business contact and location details, as search results to gain visibility.
RICH MEDIA
Influence conversion rates
Entice customers to click through to the next step: add interactivity to your communications using images, videos, and URLs.
APPLE PAY
Enable in-app payments
Connect your Messages for Business with Apple Pay to provide customers with secure ways to make purchases.
AUTHENTICATION
Integrated login
Use built-in authentication elements in your Apple Messages for Business to speed up the login process.
LIST AND TIME PICKERS
Simplify decision-making
Help customers make the right choice by setting up pre-defined menus with lists of products to buy, timeslots to schedule, or locations for pickup or delivery.
END-TO-END ENCRYPTION
Security first
Earn your customers’ trust with end-to-end message encryption, including attachments such as bank statements or bills.
ATTACHMENTS
Keep your Apple wallet files sorted
Send attachments and enable customers to add documents to files they want to store in their Apple wallet.
EMOJIS AND 3D FILES
Conversations your customers want to have
Respond to messages within the Messages app using various content formats to boost engagement.
INFOBIP ANSWERS
Handle more at speed with chatbot automation
Build a chatbot to answer the most frequently asked questions directly on Apple Messages for Business, with the option to transfer to live agents without losing conversation history or context.
INFOBIP CONVERSATIONS
Keep all conversations in one place
Manage all Apple Messages for Business conversations from a unified workspace where your team can access conversation history, customer profiles, message templates, and more to provide personalized support.