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Boost Loyalty and Increase Revenue with Personalized Customer Engagement this Sports Season

The sports season is the perfect opportunity for brands to engage with fans and leverage loyalty to boost growth and create personalized connections. To do this, businesses need an omnichannel customer engagement solution with a natively built-in customer data platform to create personalized experiences to reach sports fans on their preferred channels. 

People CDP

Customer Data Platform

Connect insights from all touchpoints and sources to create a 360 view of your customer to segment and orchestrate personalized campaigns across the customer journey.

Moments

Customer Engagement Solution

Leverage the data you already have, to deliver highly personalized engagement, triggered at the right time across multiple channels through the customer journey to drive acquisition, grow retention, increase ROI and loyalty.

Answers 

Chatbot Building Platform

Add a conversational touch to your campaigns by building an intelligent chatbot and bring a new level of automation, speed, and availability to your campaigns on the channel that your customer prefers.

Conversations

Cloud Contact Center Solution

Conversations is a digital-first cloud contact center solution. Designed to improve customer and agent experience through seamless omnichannel interactions in a unified and simple workspace.

Meet sports fans on their preferred channels

Capture attention, engage and talk with your sports fans on their favorite channel such as Email, SMS, Chat Apps (WhatsApp, Messenger), Video, Voice and many more.

Why should you use Infobip’s all-in-one customer engagement solution?

  • Optimize interactions

    Leverage customer data to understand your customers and send personalized messages that create meaningful interactions across the customer journey.

  • Build loyalty and trust

    From onboarding to purchase – harness the power of automation, behavioral and event triggers, and send time optimization to deliver the right messages at the right time across to boost loyalty.

  • Increase revenue

    Boost your upsell, cross-sell and lead generation efforts with a combination of personalized campaigns and a conversational chatbot to keep customers engaged.

  • Enhance customer engagement

    Deliver efficient and personalized customer experiences to gain a competitive advantage in today’s digital environment. 

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