Products Hub
Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
Platform and Connectivity
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.


Send messages across channels through a single web interface

Send on-brand personalized messages to your audiences across multiple channels and devices. 

Powerful, reliable and feature-packed, our simple web interface lets you send targeted messages via SMS, email, voice, or mobile app notifications in minutes. 


    Customer-centric communications in any format

    • Grab customer attention with compelling messages over SMS, voice, mobile app notifications and email. Our web interface pulls all your channels together into one, easy-to-use solution: no technical integration or expertise needed.

    Target more effectively

    • Upload your opt-in contact database using simple .csv formats and define your audiences with just a couple of clicks. Create segments based on predefined or rule-based criteria that you can use for tailored communications.

    Accurate sending with number and email checks

    • Seamlessly check email and number validity with our system before sending to save money and ensure that your communications get delivered. Ensure you have a clean list of engaged subscribers and customers.

    Keep it personal

    • Increase engagement by embedding personalized placeholders like name, favorite color, or previous purchases through an easy-to-use web interface.

    Time it right

    • Send that 2-for-1 pizza offer when hunger strikes. Our platform allows you to schedule your message at the optimal time to ensure you get noticed.

    Ensure consistency

    • Keep your messages consistent, minimize errors, and spend less time creating messages by using our platform’s customizable templates.
    Customer-centric communications in any format
    Target more effectively
    Accurate sending with number and email checks
    Keep it personal
    Time it right
    Ensure consistency

Send personalized messages across multiple channels through one web interface

Contact an Expert
  • We have been using Infobip as our messaging service provider since 2013. Their decade of experience in the telecommunications industry has helped us setup SMS transactional and marketing activities across the whole of Africa, UK and US.

    Ebenezer Wey
    Virtual Manager
  • It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip also use Strava. They understand how important Beacon is to our athletes.

    Ethan Hollinshead
    Senior Product Manager
  • Having been cooperating with Infobip in Ukraine, we decided to sign the association agreement for all countries. Infobip is one of the biggest global messaging companies and factors such as high-quality and quick support, loyalty, and cost-efficiency which helped us to make our choice. We are satisfied with the quality of service they provide.

    Nazar Kobryn
    Product Manager

  • Optimize customer communication

    Create templates to send targeted promotional messages over the channel customers prefer and reduce operational work load.

  • Keep your customers engaged

    Send your customers the latest information related to their accounts and loyalty program status.

  • Reduce fraud

    Confirm that your customer is the one using their account by sending a one-time PIN over the channel they prefer.

The omnichannel cloud communications platform for developers and businesses alike.

Infobip API

Use any programmable language to easily integrate various communication channels and modules into your business workflows.

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Infobip Web Interface

Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.

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The Infobip Advantage

  • Local, Globally

    Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.

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  • Scalable, Fast and Flexible Solutions

    Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.

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  • Own Infrastructure

    Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources. 

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  • Remarkable Customer Experience

    We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

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  • Send Personalized Messages Across Multiple Channels Through one Web Interface

    Send on-brand messages to your audiences across multiple channels and devices.