Build your own
WhatsApp chatbot
Use Answers, our drag-and-drop chatbot building platform, to quickly and easily deploy your own chatbot over the world’s most popular chat app.
Smarter support, lower costs
Always-on support
Be there for customers 24/7 on their preferred channels, and simultaneously handle more queries at once.
Lower costs
Reduce contact center costs when you use a chatbot over a cost-effective chat app, such as WhatsApp, to offload customer queries from agents.
Rich communication
Enrich your customer communication with different forms of media including images, videos, GIFs, and more.
Faster resolution
Respond to customers within seconds by setting predefined rules for your keyword or AI chatbot. Get fast replies from customers when you engage with them over the app they use most.
Drag and drop code-free interface
Build custom conversations that cover all customer intents and dialogue scenarios with the Answers web interface.
Artificial Intelligence
Create conversational experiences by using our Natural Language Processing (NLP) engine that recognizes customer intent.
Local support
Build chatbots with help from professionals who are trained to assist you for any use case in any industry.
Is WhatsApp Business API right for your business?
WhatsApp Business API is best suited for medium and large enterprises that want to provide effective support and relevant information to customers across their entire journey.
Using WhatsApp Business API through Infobip includes a one-time service activation fee and tiered pricing with monthly subscription fee packages starting from 10,000 monthly active users (MAU).
