Drive more sales with AI‑powered omnichannel retail experiences
Today’s shoppers in the Middle East expect fast, personalized conversations, especially on WhatsApp. Infobip helps retailers engage customers in real time, increase conversions, and build long‑term loyalty across WhatsApp, SMS, Email, and social messaging.
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Reach customers on their preferred channels
Connect with shoppers where they already spend their time, with one unified platform.
WhatsApp‑first customer engagement
Omnichannel messaging across SMS, Email, Instagram, and chat apps
Rich media messages for product discovery, offers, and order updates
AI personalization that drives revenue
Use AI to deliver relevant, human‑like experiences at a scale.
- Personalized product recommendations
- Automated cart abandonment reminders
- Dynamic promotions based on customer behavior
- AI chatbots for sales and customer support
Turn conversations into sales
Increase conversions
- Click‑to‑chat shopping assistance
- Real‑time responses during peak buying moments
Grow average order value
- AI‑driven cross‑sell and upsell
- Time‑sensitive offers sent in context
Build loyalty
- Personalized re‑engagement campaigns
- Loyalty updates and reward notifications
Trusted by leading MENA retailers
Start growing with conversational commerce
Leading retail brands across the Middle East partner with Infobip to sell smarter, engage faster, and grow revenue through conversational commerce.
Contact us
Request a demo or speak with a retail expert today.