Humanizing the Digital Banking Experience

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Designing experiences that meet clients on their chosen channels is a steppingstone for changing how the public perceive banks and how banks interact with their customers. With Infobip’s range of SaaS solutions, you can leverage our technology to improve efficiency and provide your customers with fast, personalized and “Always-on” customer service over their preferred channels.

Learn from our speakers how you can elevate your digital banking experience by adding a human touch to your automated communication.

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What you’ll learn:

  • The importance of unifying customers’ data in one place and using a data platform to seamlessly import, integrate, and create unique customer profiles
  • How to utilize data to personalize communication through event-based targeting

  • Infobip’s policy on data protection and security
  • A live DEMO session featuring different Infobip SaaS solutions and their impact on delivering personalized experiences

  • Client’s perspective on optimizing the customer experience through personalized interactions

Meet your presenters

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Rehan Safdar

Enterprise Team Leader,

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Tamer Nasrawin

Regional Presales Manager,

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Muhammad Shaukat

Head of Contact Center and Customer Care, United Bank Limited

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