Turning Browsers into Buyers with Personalized RCS

Why RCS?

As the next evolution of SMS and MMS, A2P RCS (or rich business messaging) takes engagement to the next level delivering interactive features to your customers. Since Android phones and iOS 18+ devices offer native support, no extra app downloads are needed.

Explore the RCS and SMS comparison guide

What Sets RCS Apart

VERIFIED SENDER

Elevate trust with a carrier-verified sender

Put customer’s minds at ease with spam and fraudulent messages.

Verified sender IDs ensure every message builds confidence, while RCS’s secure platform keeps your communications safe.

BRANDED MESSAGES

Let your brand shine with every message

Unlike SMS, where senders are identified by short code or 10 DLC, your logo and brand colors are displayed at the top of every RCS Business Messaging chat.

Your brand identity is reinforced and immediately recognizable.

RICH MEDIA

Create interactive experiences with rich media cards

Rich business messaging supports interactive and engaging messages with features such as high-resolution images, carousels, buttons, and suggested replies.

Enriched with AI, you can deliver stunning, tailored customer experiences—like personalized product recommendations—directly in the chat.

Your customers can click, swipe, and scroll their way through a journey.

ANALYTICS

Optimize on the fly with advanced analytics

With CTR analysis for each rich card, button, or document, you can track message performance to find what works best and optimize future communications. RCS reporting also identifies when messages are sent, delivered, and seen.

Track engagement, refine campaigns, and drive ROI—all while delivering the experiences your customers expect. (Available as an add-on)

AI RECOMMENDATIONS

Conversational AI capabilities go beyond standard messaging

By leveraging customer data and machine learning, RCS messaging can anticipate customer needs with real-time, AI-driven suggestions.

Deliver highly relevant product recommendations based on preferences and past interactions. Boost conversions with automated upsell and cross-sell opportunities.

Watch RCS in Action

See how Radiant Skin transforms the customer experience with AI-powered RCS messaging.

AI Enriched RCS Use Cases

A Leader in RCS Business Messaging

Infobip has been recognized as a Leader in RCS Business Messaging by Juniper Research.

This recognition highlights our superior product and positioning, and enhanced capacity and capability.

Read the report

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