WhatsApp Business: 90-Day Free Trial
For a limited time only, we’re offering our WhatsApp Business API solution through our chatbot building platform and cloud contact center free for the first 90 days.Get 90-Day Free Trial
No service activation fee
Start communicating with your customers without any entry costs.
Automate your communication and provide always-on service.
Set up a WhatsApp Business account with your logo and brand colors.
Provide personalized service and handle complex queries, fast.
Unlimited monthly active users
Be available to an unlimited number of customers.
Our experts will help you set up a solution that meets your business needs.
Provide always-on customer service with
WhatsApp and Infobip
Customers today expect to get immediate responses from businesses – with the option to decide where and how they want to interact with your brand.
Using WhatsApp for your business messaging opens doors for better communication – leading to better customer engagement, increased trust, and long-term customer relationships.
of customers read WhatsApp messages
of WhatsApp users check the messaging app daily
Source: FortunlyGet 90-Day Free Trial
Choose the solution
that best suits your business
Combine WhatsApp with Infobip’s chatbot building platform, Answers,
and cloud contact center, Conversations, to improve your customer service experience.
WhatsApp + Answers
Automated & Personalized Service WhatsApp + Answers + Conversations
WhatsApp + Conversations
Connect with customers over the world’s most popular chat app.
Set up a branded business account on WhatsApp which customers can contact
No service activation fee
Start communicating over your customers’ preferred channel for free
Add images, videos, contacts, and locations to your messages to share all the right information at once
Unlimited number of monthly active users
Assist as many customers as you need
Build your own chatbot and automate your customer service with Infobip’s chatbot building platform.
Offload simple customer queries from agents
Set predefined chatbot rules to respond to customers within seconds
Use the drag-and-drop interface to build your simple chatbot without a line of code
Redirect to an agent
Transfer a customer to a live agent for complex queries
Enable your agents to provide quick, conversational support with Infobip's cloud contact center solution.
Everything in one place
Keep conversation history, purchase data, and loyalty status easily accessible so agents can provide faster support
Integrate your CRM, ticketing, and ecommerce systems to give agents an overview of customers in one place
Connect customers with the right agent based on query context and agent experience
Analytics and reporting
Get the right insights, including message status, agent status, and more to make data-driven decisions
Businesses that use Infobip’s WhatsApp Business solution experience:
Increased customer satisfaction rates and net promoter score
Decreased customer service operational costs
Increased customer service operational efficiency
"Conversations has significantly improved our customers’ satisfaction and has had an impact on the digital transformation of our business. We’ve also managed to save time and reduce costs since introducing a selfservice chatbot."
Ahli Ninjas Manager
"When we aired the campaign, Infobip was there in real-time, following everything that was going on with the bot. We had to make a bot script change in the middle of the day, and Infobip did it superbly quickly, without impacting consumer interactions."
Senior Marketing Manager, Unilever
"Conversations helped us transform our contact center into a real customer experience center by giving our agents the tools to quickly provide detailed support to our users, while also giving customers fast support and simple registration."
Business Development Manager, CambioReal
Get Your 90-Day Free Trial
You're only a few steps away from providing personalized always-on customer service over WhatsApp.