{"id":151,"date":"2022-09-17T11:41:31","date_gmt":"2022-09-17T11:41:31","guid":{"rendered":"https:\/\/infobip.com\/developers\/?p=151"},"modified":"2023-09-11T14:34:39","modified_gmt":"2023-09-11T14:34:39","slug":"how-to-send-a-whatsapp-template-message-with-python-and-infobip","status":"publish","type":"post","link":"https:\/\/www.infobip.com\/developers\/blog\/how-to-send-a-whatsapp-template-message-with-python-and-infobip","title":{"rendered":"How to send a WhatsApp template message with Python and Infobip"},"content":{"rendered":"\n<img decoding=\"async\" src=\"https:\/\/img.shields.io\/pypi\/pyversions\/infobip-api-python-sdk\" alt=\"Python\">\n\n\n\n<p>As an outcome of this guide, you will send a simple WhatsApp template message to your handset with Infobip WhatsApp API.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a WhatsApp template message?<\/h2>\n\n\n\n<p>As opposed to regular messages that need to be user-initiated and can only happen within the 24-hour window, template messages can be sent and delivered at any time. Check out our <a href=\"https:\/\/www.infobip.com\/docs\/whatsapp\/message-types#message-templates\" target=\"_blank\" rel=\"noopener\">Product Documentation<\/a> for more details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>\u2022 <a href=\"https:\/\/www.infobip.com\/signup\" target=\"_blank\" rel=\"noopener\">Infobip account<\/a><\/p>\n\n\n\n<p>\u2022 Working <a href=\"https:\/\/www.python.org\/\" target=\"_blank\" rel=\"noopener\">Python 3<\/a> environment<\/p>\n\n\n\n<p>\u2022 a message template registered with WhatsApp. For testing purposes, use the Infobip WhatsApp-registered template you can activate on our <a href=\"https:\/\/www.infobip.com\/docs\/api#channels\/whatsapp\" target=\"_blank\" rel=\"noopener\">WhatsApp API landing page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Difficulty level<\/h2>\n\n\n\n<p>This guide assumes basic knowledge of Python and basic familiarity with APIs. You should also be familiar with the WhatsApp template registration process if you want to implement this scenario IRL.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Summary of the steps<\/h2>\n\n\n\n<p>\u2022 Install the Infobip API Python SDK.<br>\u2022 Import <code>WhatsApp Channel<\/code> to create an instance.<br>\u2022 Add credentials, phone number, and WhatsApp payload to your instance.<br>\u2022 Send a WhatsApp template message.<br>\u2022 Optionally, print out the response to track the progress of your message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Install the Infobip API Python SDK<\/h2>\n\n\n\n<p>Use your terminal or command prompt to install the <a href=\"https:\/\/pypi.org\/project\/infobip-api-python-sdk\/\" target=\"_blank\" rel=\"noopener\">Infobip Python SDK<\/a>.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-bash\" data-lang=\"Bash\"><code>pip install infobip-api-python-sdk<\/code><\/pre><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Create a WhatsApp Channel instance<\/h2>\n\n\n\n<p>Use the <code>WhatsApp instance<\/code> to add your credentials and access all its methods. Then, use the <code>send_template_message<\/code> method to add the WhatsApp payload.<\/p>\n\n\n\n<p><strong>Step 1.<\/strong> Import <code>WhatsAppChannel<\/code> into your environment.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-python\" data-lang=\"Python\"><code>from infobip_channels import WhatsAppChannel<\/code><\/pre><\/div>\n\n\n\n<p><strong>Step 2.<\/strong> Create <code>WhatsAppChannel<\/code> and add your <code>base_Url<\/code> and <code>api_key<\/code>. Access your credentials from your <a href=\"https:\/\/portal.infobip.com\/homepage\/\" target=\"_blank\" rel=\"noopener\">Infobip account<\/a> or from the <a href=\"https:\/\/www.infobip.com\/docs\/api\" target=\"_blank\" rel=\"noopener\">Infobip API landing page<\/a> once you&#8217;re logged in.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-python\" data-lang=\"Python\"><code>channel = WhatsAppChannel.from_auth_params({\n    &quot;base_url&quot;: &quot;&lt;your_base_url&gt;&quot;,\n    &quot;api_key&quot;: &quot;&lt;your_api_key&gt;&quot;\n})<\/code><\/pre><\/div>\n\n\n\n<p><strong>Step 3.<\/strong> Add the <a href=\"https:\/\/www.infobip.com\/docs\/api\/channels\/whatsapp\/whatsapp-outbound-messages\/send-whatsapp-template-message\">WhatsApp payload<\/a> to the <code>send_template_message<\/code> method.<\/p>\n\n\n\n<p>Key points:<\/p>\n\n\n\n<p>\u2022 use the international number formatting when adding a number to the <code>to<\/code> field. For example, for British numbers, the value will look like this: <code>44754322576<\/code>.<br>\u2022 for free trial accounts, the number used as a recipient must be the same number registered when signing up with Infobip.<br>\u2022 we suggest you store the <code>send_template_message<\/code> method in a variable to print out the response. That way, you&#8217;ll be able to view the message status.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-python\" data-lang=\"Python\"><code>response = channel.send_template_message({\n  &quot;messages&quot;: [\n    {\n      &quot;from&quot;: &quot;447860099299&quot;,\n      &quot;to&quot;: &quot;447415774432&quot;,\n      &quot;messageId&quot;: &quot;a28dd97c-1ffb-4fcf-99f1-0b557ed381da&quot;,\n      &quot;content&quot;: {\n        &quot;templateName&quot;: &quot;bus&quot;,\n        &quot;templateData&quot;: {\n          &quot;body&quot;: {\n                    &quot;text&quot;: &quot;Bus from {{1}} for {{2}} is leaving at {{3}}.&quot;,\n                    &quot;placeholders&quot;: [\n&quot;Placeholder Value 1&quot;,\n&quot;Placeholder Value 2&quot;,\n&quot;Placeholder Value 3&quot;\n]\n                }\n                \n        },\n        &quot;language&quot;: &quot;en&quot;\n      }\n    }\n  ]\n})<\/code><\/pre><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Add multiple recipients and multiple messages<\/h3>\n\n\n\n<p>Send multiple messages or send a message to multiple recipients using one request by declaring multiple <code>messages<\/code> objects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Keep tabs on your message<\/h2>\n\n\n\n<p>Print out the response variable to see the status of your WhatsApp message. The response will inform you if the message has successfully left the Infobip platform. If you want to know whether it&#8217;s been delivered to the recipient, use the <a href=\"https:\/\/www.infobip.com\/docs\/api#channels\/whatsapp\/receive-whatsapp-delivery-reports\" target=\"_blank\" rel=\"noopener\">Delivery Report<\/a> feature.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-python\" data-lang=\"Python\"><code>print(response)<\/code><\/pre><\/div>\n\n\n\n<p>Once you run the code, you should receive a WhatsApp message on your handset and see a <code>200 OK<\/code> response printed in your dev environment.<\/p>\n\n\n\n<div class=\"hcb_wrap\"><pre class=\"prism line-numbers lang-json\" data-lang=\"JSON\"><code>{\n  &quot;to&quot;: &quot;441134960001&quot;,\n  &quot;messageCount&quot;: 1,\n  &quot;messageId&quot;: &quot;a28dd97c-1ffb-4fcf-99f1-0b557ed381da&quot;,\n  &quot;status&quot;: {\n    &quot;groupId&quot;: 1,\n    &quot;groupName&quot;: &quot;PENDING&quot;,\n    &quot;id&quot;: 7,\n    &quot;name&quot;: &quot;PENDING_ENROUTE&quot;,\n    &quot;description&quot;: &quot;Message sent to next instance&quot;\n  }\n}<\/code><\/pre><\/div>\n\n\n\n<p>For troubleshooting and analytics, Use the auto-generated <code>messageId<\/code> to view the message and its details.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As an outcome of this guide, you will send [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"\u2022 Import `WhatsApp Channel` to create an instanc","footnotes":""},"categories":[12,255,13,265],"tags":[46,76],"coauthors":[134],"class_list":["post-151","post","type-post","status-publish","format-standard","hentry","category-guide","category-infobip-products","category-python","category-whatsapp","tag-developer-docs","tag-sdk"],"acf":[],"yoast_head":"<!-- This site is optimized 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