EARLY ACCESS ___ If you want to create a new chatbot that is similar to an existing chatbot, use the Duplicate option. Instead of creating a chatbot from scratch, you can duplicate an existing chatbot. This reduces the time taken to create the chatbot. You can modify the duplicate chatbot to meet your requirements. To duplicate a chatbot, follow these steps: 1. [Duplicate](#duplicate) an existing chatbot. 2. [Update](#update-duplicate-chatbot) the duplicate chatbot to meet your requirements. 3. [Test and activate](#test-activate) the chatbot. ___ ## Duplicate the chatbot [#duplicate] To duplicate a chatbot, follow these steps. 1. Log on to the Infobip [web interface](https://portal.infobip.com//). 2. In the menu on the left, go to **Automation Studio** > **Chatbots**. 3. From the list of chatbots, identify the chatbot that you want to duplicate. 4. Select the three dots against the chatbot and select **Duplicate**. 5. Select the channel for the duplicate chatbot. You can choose either the same channel as the original chatbot or a different channel. NOTE Currently, you can change only to WhatsApp, Live Chat, Messenger, or Telegram. For information about what happens when you choose a different channel, see [Updates when you change the channel](#update-duplicate-different-channel). 6. Select **Duplicate**. The chatbot is now listed on your dashboard. ___ ## Update the duplicate chatbot [#update-duplicate-chatbot] In the duplicate chatbot, make changes to meet your requirements. - Rename the chatbot. - If the channel of the duplicate chatbot is different from the original, you might need to [make additional changes](#update-duplicate-different-channel). - Make other changes to meet your requirements. - In the **Settings** tab, select the [**Sender**](chatbot-settings#sender). ### Updates when you change the channel [#update-duplicate-different-channel] If you choose a different channel when duplicating the chatbot, the following happens: Supported elements If an element, including its configuration, is supported by the channel of the duplicate chatbot, it is automatically mapped. Minor differences in the elements If an element in the original and duplicate chatbots have minor differences, such as a difference in character limit, it is mapped. But you need to modify the element in the duplicate chatbot before activation. Example The **Text** element in the duplicate chatbot has a lower character limit than the original. You must modify the content to meet the character limit. Unsupported elements If an element is not supported, it is displayed as unmapped. You must remove the element and any unsupported attributes used in the element before activating the chatbot. Example The original chatbot uses WhatsApp and contains a **List** element with an attribute of type **WhatsApp order response**. The duplicate chatbot uses Live Chat that does not support **List** element. So, you must remove the **List** element and the attribute. Elements have different configurations If an element in the original and duplicate chatbots have different configurations, it is displayed as unmapped. You must remove the element before activating the chatbot. Example The original chatbot uses Live Chat and contains a **Text** element with **Quick reply** buttons. The duplicate chatbot uses WhatsApp, which supports **Text** element but this element does not support **Quick reply** buttons. So, you must remove the **Text** element. ___ ## Test and activate [#test-activate] 1. Test the chatbot [in the simulator](https://www.infobip.com/docs/build-chatbots/simulate#simulator). 2. (WhatsApp and Open channel only) Test the chatbot [on your device](https://www.infobip.com/docs/build-chatbots/simulate#test-on-device) and simultaneously view the conversation flow live in Chatbots. 3. [Activate](activate-deactivate-chatbot) the chatbot. 4. View the analytics for your chatbot. ___