# Manage tags

EARLY ACCESS

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You can add, remove, delete, and duplicate tags to organize and categorize your customer profiles.

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## Add tags to person profiles

You can add tags to profiles from the [Persons](https://www.infobip.com/docs/customer-profiles/persons) page or from a person profile.

You can add existing tags or create new ones.

### Add tags from Persons page [#add-tags-from-persons-page-add-tags-to-person-profiles]

To assign a tag to one or more profiles:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **[Persons](https://www.infobip.com/docs/customer-profiles/persons)**.
2. Use search and filter options to get the required list of profiles.
3. Select the box next to the profiles to which you want to add the tag.
4. Select **Manage tags**.
5. Search for an existing tag or create a new one.
6. Confirm your selection.

### Add tags from person profile [#add-tags-from-person-profile-add-tags-to-person-profiles]

To add a tag to a single profile:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **[Persons](https://www.infobip.com/docs/customer-profiles/persons)**.
2. Open the profile.
3. In the **Attributes, tags, and events** tab, select **+ Add tag**.
4. Search for an existing tag or create a new one.
5. Confirm your selection.

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## Remove tags from person profiles

When you remove a tag from a profile, the tag is **unassigned** from the profile. The tag is **not** deleted from the Tags list.

### Remove tags from a profile

To remove one or more tags from a single profile:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **[Persons](https://www.infobip.com/docs/customer-profiles/persons)**.
2. Open the profile from which you want to remove tags.
3. In the **Attributes, tags, and events** tab → **Assigned tags** section, select the **X** mark for the tags you want to remove.
4. In the confirmation screen, select **Remove tag**.

### Remove tags from multiple profiles [#remove-tags-from-multiple-profiles-remove-tags-from-person-profiles]

To remove one or more tags from multiple profiles:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **[Persons](https://www.infobip.com/docs/customer-profiles/persons)**.
2. In the left pane → **Filters** section → **Tags** field, select the tag you want to remove. You can select multiple tags.
3. Select the profiles from which you want to remove the tags.
4. Select **Manage tags**.
5. Deselect the tags you want to remove.
6. In the confirmation screen, select **Remove**.

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## Add tags to imported profiles

When you import contacts to [Customer Profiles](https://www.infobip.com/docs/customer-profiles), you can assign tags to track the profiles that are imported.

As part of the import process, after you select **Analyze**, select one of the following options:

- **None** - Tags are not applied to the imported profiles
- **Automatically** - A default system tag is applied to the imported profiles. This tag contains the time and date of the import.
- **Manually** - Create new tags or select existing tags to apply to the imported profiles. You can add more than one tag.

To include the tagged profiles in an active Journey, enable **Add tagged profiles to an active flow**.

For detailed instructions, see [Import person data](https://www.infobip.com/docs/customer-profiles/persons/import-person-data#start-file-import).

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## Delete a tag

When you **delete** a tag, it is removed from the Tags page and from all profiles that contain the tag.

Note  
You cannot delete a tag that is used in a Scheduled or Active [Journey](https://www.infobip.com/docs/automation-studio/journeys).

To delete tags:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **Tags**.
2. Delete the tag:
   1. To delete a **single tag**, select the three dots next to the tag and select **Delete**.
   2. To delete **multiple tags**, select the box next to the tags you want to delete and then select **Delete**.

Note  
Deleting a tag does **not** delete the person or company profiles that contain the tag. The profiles remain in [Customer Profiles](https://www.infobip.com/docs/customer-profiles) without the tag.

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## Duplicate a tag

To duplicate a tag:

1. Go to **[Customer Profiles](https://www.infobip.com/docs/customer-profiles)** → **Tags**.
2. Select the three dots next to the tag.
3. Select **Duplicate**.

A copy of the tag is created.

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