Facebook Messenger In Answers

As customers can initiate communication with the businesses over Facebook Messenger at any time of the day, chatbots are a perfect solution to lower operational costs while providing support 24/7/365. Let chatbot handle the conversation, while also offering an escalation path to a live agent.

To automate communication with customers using a chatbot, Facebook Messenger is available as one of the communication channels available on our chatbot building platform Answers.