Advanced Features

Mobile identity advanced features offer more secure mobile account verification, SIM swapping and others.

Some of these features include the following: 

  • Mobile account status verification 
  • Mobile account type verification 
  • Mobile account activation date verification 
  • SIM Swap 
  • Associated network data checking 

A high-level overview shown below details how the verification process looks from the Infobip part as well as from the end-user's side.


High-level overview of mobile identity advanced features

Mobile Account Status Verification 

Having validated information regarding account status is key for preventing security issues in the 2FA process, as well as revenue loss by sending information to an end user who is no longer using the account. Mobile status account verification results in trackable users. 

Status: ACTIVE, SUSPENDED, LOST, LOST_OR_SUSPENDED, STOLEN, RESTRICTED, TERMINATED or UNKNOWN 

Mobile Account Type Verification 

Information about mobile account type helps with targeting clients regarding their purchase habits, and it helps define the buyer persona.  

  • Payment type: POSTPAID, PREPAID 
  • Class: BUSINESS, CORPORATE or UNKNOWN 
  • User: PRIMARY, SECONDARY or UNKNOWN
  • Type: MOBILE, LAND_LINE, VIRTUAL, or UNKNOWN 

Mobile Account Activation Date Verification 

Mobile account activation tells you when the mobile phone account has been activated. The activation date can be a trigger for suspicious or strange activity - based on this information enterprises can decide what to do with the respected customer.  

SIM Swap 

SIM Swap is commonly known as a change of MSISDN/IMSI pairing in the network. This allows subscribers to legitimately move their mobile number (MSISDN) from one SIM card to another - for example in the case of loss or damage to their existing SIM card or an upgrade to a new device with a different SIM card form factor. SIM Swap can be used illegally for hijacking a phone number to conduct fraudulent activities. Infobip receives the date and time of IMSI change and forwards it to the enterprise. If the end user is doing a suspicious activity and IMSI has changed recently, this can be a warning that there is illegal activity happening.

(After a SIM Swap is actioned on the network, the customer MSISDN will be associated with the new IMSI of the new SIM card.)