Use Twitter Direct Messages to provide quick support to customers.
Easily receive and reply to end users' direct messages
Agents can respond to end users' messages over a private chat.
Provide agents with 360° customer profiles.
View the entire history of all your communication with end users.
Twitter Direct Messages is available free of charge over Conversations. To enable this channel, contact your Infobip Account Manager or contact our Sales team using the Infobip Contact form.