Help customers reserve appointments in the most convenient way whether it is via chatbot or a messaging channel with agent help.
Record voice interaction with your end users and send them reminders about their payment due date.
Conversational commerce at its finest – recommended products and quick payment via link.
Use the kiosk app to establish a seamless remote consultation without any data connectivity interruptions.
Easily resolve any customer complaints regarding their orders with the help of Shopify integration with Conversations.
Use a chatbot on your Facebook page to advise, navigate, and resolve customer's requests.
Provide info about tickets, refunds, etc. to your customers, via chatbot or with the help of an agent
Provide information about your customers’ loyalty points and discounts to ease their purchase.
Provide account status using a chatbot
Send relevant information to your customers regarding their orders.
Help your customers get support via the channel that suits them the most
Increase customer interactions and achieve a significant growth in meeting requests using Viber.
Let customers know they can chat with your agents on WhatsApp as soon as they become available.
Direct your customers to the most skilled agent for the given topic and quickly resolve their requests and issues.