Use Cases
Check out how you can use our various solutions in real-life scenarios.
Speed up Onboarding With Newly Registered Users
Send interactive message templates to your customers when they create an account on your website.
Ask Customers for Product Reviews
Show your business` reliability and improve your operations based on customer reviews.
Avoid Form Abandonment
Reduce the abandonment rates with messages offering to help customers complete the forms.
Keep a Recording of Customer Communication
Record voice interaction with your end users and send them reminders about their payment due date.
Save money on calls while ensuring your message was heard by a real person and not just a machine.
Boost New Shoppers` Online Habits
Engage new shoppers with messages sent via different channels.
Route Calls Based on Order ID
Automate call routing based on the order ID entered by the end user.
Notify Your App Users About New Restaurant
Increase user engagement and retention with geo-triggered push notifications.
Automated Loyalty Program Points
Create a flow with API call to your system and show loyalty program points on customers` demand.
Send Payment Reminders to Your Customers
Remind your customers of the upcoming and past due payments.
Sign Up Drivers to Ridesharing Service
Continue driver registration with WhatsApp messages and complete it via our cloud contact center.
Build a flow to welcome your end users who just installed the mobile application.
Build a flow to engage with the app users based on the items they looked at while browsing your catalog.
Increase your VIP customers' satisfaction by announcing discounts and providing promo codes early on.
Re-Engage Your Customers
Promote your mobile app and offer flexible payment terms using images and web links through RCS.
Send Return Shipping Labels
Use Media Message Templates to send return shipping labels to your customers.
Share Promotional Offers via RCS
Upgrade to RCS Business Messaging to boost engagement and drive sales using promotional content.
Learn how 2-way flows and RCS help you send order confirmation automated messages.
Welcome Your Loyalty Club Members
Build a flow to welcome your new loyalty club members and encourage new purchases.
Re-Engage Inactive App Users
Send scheduled notifications to reach and win back your dormant mobile app users.
Convert Trial Users to Paying Customers
Track visitors` behavior and reach out to help them make decisions about your products or services.