Revenue Boosting Telco CX Strategies
We surveyed telco customers worldwide to get actionable insights on their communication preferences.
If you’re a telco looking to elevate your customer experience, download this eBook and unlock 100+ CX statistics to increase ARPU, NPS and retention.
It’s time to think about your omnichannel customer experience
Source: Infobip Telco CX Survey
0%
of telco customer churn occurs because of poor customer service
0%
of customers are increasingly using digital channels for contacting their telco
0%
customers say personalized promotions could influence them to upgrade their existing service