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Infobip research
Infobip Messaging Trends 2022/23
We analyzed over 153 billion interactions that took place on our platform in the first half of 2022 compared to the first half of 2021 to learn the current trends in business-to-consumer communications.
Customer Experience in the Artificial Intelligence Age – A Strategy Guide
Learn how to roll out an AI-powered, multi-channel strategy that can deliver personalized customer experiences.
Use Cases for SMS and RCS
Discover the times and places where RCS and SMS messaging let you connect with customers more effectively than any other channel.
Empathy in the Age of AI: A Customer Experience Study
Learn about the role empathy plays in business, how important is it to your customers, and how AI can help.
