Products

Introducing Conversations [Early Access]

A conversation workspace for customer service teams where you can manage all customer conversations across any messaging channel with ease.

June 13 2019

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Insight

6 Ways to Improve Personalized Customer Experiences in Retail

Need ideas creating personalized customer experiences for the on-demand shopper? Here's six to help you out!

15/11/2018
  • Chat Apps
  • Mobile marketing
  • Multi-channel
Products

Infographic - How to Deliver a Gen Z Banking Experience with WhatsApp Business

Become an early adopter to Generation Z banking habits with WhatsApp Business

09/11/2018
  • Chat Apps
  • OTT
Insight

Ready for Shopping Season? Check these 6 Must-Haves for Retailers

To help retail and e-commerce companies prepare for the busiest shopping season of the year, we've compiled a checklist to get them ready

23/10/2018
  • Enterprise SMS
  • One-time PIN
  • SMS alerts
Products

Infographic - How to Deliver a Better Travel Experience with WhatsApp Business

New opportunities are now available for airlines to enhance customer experience through WhatsApp Business

16/10/2018
  • OTT
Insight

4 Alternative Ways to Reduce Shopping Cart Abandonment

A personalized, targeted message can do wonders for your conversion rates.

12/10/2018
  • Chat Apps
  • Consumer engagement
  • Multi-channel
  • Push notifications
  • SMS alerts
Products

Boost Holiday Retail Sales with Back-in-Stock SMS Alerts

With a proactive back in stock alert, you can increase sales, repeat store and website visits.

02/10/2018
Products

WhatsApp Business: Enhance Your Customer Communications

WhatsApp Business enables you to engage & have one-on-one conversations with customers in 180+ countries. Learn more about the early access program.

01/08/2018
  • Consumer engagement
  • OTT
  • Technology
Operators

Three Ways Mobile Operators Can Support Enterprises in a Digital-First World

A2P Messaging, Chat Apps and Voice represent opportunities for operators to thrive in today's dynamic digital ecosystem.

23/07/2018
  • A2P SMS
  • OTT
Products

Send Personalized Emails Using Templates through API

We've added new features to help you personalize your email communication while also simplifying and speeding up the entire process.

11/07/2018
Careers

A Journey from Harvard to IT Bolsters Infobip’s People Ops with International Recognition

We caught up with Luka Babic, our Head of People Ops, who shared views on the future of HR, specific challenges of the IT industry and Infobip's growth.

02/07/2018
  • Education
Insight

Understanding the State of Mobile Engagement Today

Today's buyer’s journey is no longer straight-forward. We met with Hootsuite, Modo and Apply Digital to discuss the state of mobile engagement.

18/05/2018
  • A2P SMS
  • Business-as-a-Service