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Deploying Infobip's SMS solution based on the highly secure and PCI DSS compliant flow helped us obtain additional insights into the delivery flow and decrease PIN delivery costs by around 50%. As a result of the new solution implementation, HLB project management experienced a 30% increase in process efficiency. Consequently, the improvement affected not only HLB staff but also HLB clients who received their PIN numbers faster and were thus able to activate and start using their cards right away.

Albert Tho, Project Manager, Hong Leong Bank

Whether they want to notify business clients in real-time about the state of their loan application, to inform individuals when a repayment is due, use SMS and email for purely digital transaction receipts or even just saying happy birthday - Infobip is helping our customers get better reach, inform and advise their clients, which is a critical addition to their business that helps them differentiate themselves on the market.

Eugene Danilkis, CEO and Co-founder, Mambu

Giving customers a convenient and quick way of activating banking cards has become a prerequisite for a complete user experience and is often cited as a factor that makes a brand stand out from the competition. Infobip’s SSMS solution has performed wonderfully during the EXIT Festival and has exceeded expectations in terms of customer satisfaction and activation performance.

Bojan Pokrajac , Payment Cards Specialist, OTP Bank Serbia