Published on: 19/10/2018
Infobip Showcases WhatsApp Business at Money 20/20 Helping Banks Engage Customers
The advantages of utilizing WhatsApp Business are many. A financial institution can, for example, communicate personal account verification information, account statements, banking transaction alerts and payment reminders to name a few.
The dialogue is branded and relevant to the customer, helping to elevate card-holder loyalty and long-term confidence for the bank over WhatsApp, the chat app the customer already trusts and enjoys.
By introducing WhatsApp Business, Infobip enables enterprises to expand client and customer oriented dialogue. The opted-in customer communications include rich media content such as high-resolution images, text, file and document sharing amplifying the overall brand experience.
Infobip, with its 60 offices around the world, reaching 190 nations and over 65 percent of the world’s mobile phones anticipates a shift in the digital landscape of mobile enterprise communications.
Infobip will showcase WhatsApp Business at booth K11.
The grand impact of WhatsApp Business will allow banks and financial institutions to communicate with their clients on the chat app they are already enjoying. Infobip is enabling this communication in an efficient, convenient way of supporting banks to scale their communications, grow brand loyalty and fuel engagement so vital in today's banking,
Global Public Relations Director
Tel: +1 516 927 7034