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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
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Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Partnerships
INFOBIP PARTNER CONNECT PROGRAM
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

HUBS
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs
FAQ

How can I use WhatsApp with Infobip?

You can send proactive templated notifications or provide around-the-clock support for your customers with a chatbot and live agents.

You can also send promotional messages on WhatsApp in specific countries. Talk to our experts to find out if the country you operate in qualifies for promotional messaging.

Depending on your business needs, you can choose between the following integration options:

  • Integrate existing systems over API
  • Use WhatsApp with Infobip’s solutions:
    • Conversations – Cloud contact center solution
    • Answers – Intelligent chatbot building platform
    • Moments – Omnichannel customer engagement hub