Cloud based software applications
Create a perfect customer experience
Voice and video calls
Create rich, targeted marketing and transactional email
Customer authentication and verification
Numbers and network connectivity
Customer engagement hub
Cloud contact center solution
Chatbot building platform
Customer data platform
Available in Moments
Reach customers with the most dependable and widespread global messaging service
Add a variety of media to your messages
Leverage the power of RCS business messaging
Offer always-on support and send useful notifications to the app 2B people use daily
Viber for Business
Build memorable, branded customer journeys
Get closer to your customers with the most popular chat app in South East Asia
Fast to implement, fully encrypted, simple to use
Offer fast service at every touchpoint over the app 1.3 billion people connect on daily
Get a full contact center solution that helps you manage all your Instagram communication in one place.
Maximize your website and app performance
Google's Business Messages
Connect with customers on their favorite search engine
Apple Messages for Business
Connect with your customers on their favorite devices
Mobile App Messaging
Mobile push notifications and In-app messaging to keep users engaged
Meet the alerts that convert
Get closer to your customers with the most popular chat app in South East Asia.
Create rich, targeted marketing and transactional emails to capture your customers’ attention
Deliver engaging voice experiences with our secure, high-definition voice service for any application
Add a personal touch to your customer experience by delivering an improved service level through video
Customer authentication and verification
Local numbers messaging
Check/re-verify you mobile number database
Global connectivity management solution for IoT devices
Provide efficient customer service on the most popular channels
Keep customers protected - and enhance digital customer experience
Unleash the power of omnichannel marketing automation
Optimize your sales with intelligent automation
Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy.
Boost conversion and increase customer loyalty
Transportation and Logistics
Deliver superior transportation and logistics customer experience
Reassure customers with secure interactions
Drive cost efficiencies, reduce churn, and maximize your revenue streams
Ensure early and sustainable return on your customer experience (CX) investments, with Infobip Services.
Your customers expect the best experiences. Our CX Consulting helps you ensure exactly that, consistently, and across all communication channels.
Get started with Infobip API
Integrate any communication channel or module by using our flexible and programmable API stack.
Start building communication solutions with Infobip SDKs.
Google’s Business Messages
Combine the power of Google with Infobip solutions to deliver the conversational experience your customers expect.
You can’t always extend business hours to ensure customer queries get resolved on time. You can, however, set up chatbots to answer frequently asked questions at any time of day.
Decide which entry points you want to set up for customers to find you – from organic Google Search, URLs, and your website to Google Maps and local Google Search.
Set up initial branded messages with conversation starters and suggested replies to quickly onboard your customers.
Engage customers more and guide them to what they need using a full pack of rich features including carousels, suggested replies, and images.
Track your messaging performance, let customers know your average wait time, and keep tabs on your average response time – because every minute counts.
Use Google’s built-in survey tool to collect feedback immediately after a conversation has ended. Learn about your customers’ experience to improve future interactions.
Build a chatbot to answer the most frequently asked questions directly on Google’s Business Messages, with the option to transfer to live agents without losing conversation history or context.
Manage all your Google’s Business Messages from a unified workspace where your team can access conversation history, customer profiles, message templates, and more to provide personalized support.
Start using Google’s Business Messages through Infobip