Create Memorable Customer Experiences
We know good experiences are built from a perfect blend of customer centricity, technology, and data, with a reliable partner at your side.
Building a Customer Journey that Drives Profitable Growth
Creating exceptional customer experiences with personalized touchpoints is easier said than done. Find out how you can connect with your customers across three simple stages and lead them on a journey that drives profitable growth.
3 Ways FinTech Impacts Customer Centricity in Banking & Finance
Fintech offers the potential to disrupt all aspects of the banking and finance sector through the adoption of a wide range of new technologies. Explore 3 ways in which FinTech impacts customer centricity in Banking & Finance.
Ease of Migration to New Technologies in Retail
Given the importance of customer satisfaction, the introduction of new technologies has become essential for retail businesses to thrive and grow. Find out why assessing key factors is significant for retailers when upgrading internal technologies.
5 Steps to Optimize Your Digital Customer Journey and Drive Revenue
Retailers are constantly trying to understand the winding roads customers may take between consideration and purchase. Learn how to shape a digital customer journey that leads to a successful purchase and long-term loyalty.
Building Trust in Digital Banking Through Personalization
Trust, safety, and stability are now the foundation of digital banking. In this white paper we discuss how banks across the region are building trust in digital banking through personalized interactions for customer retention and loyalty.
500+ customers across the MENA
region trust Infobip
See how companies across the MENA are using Infobip’s solutions to build connected customer experiences
Events & Webinars
11th Edition Digital Transformation Summit,
Cairo – Egypt
June 9th, 2022
Join us as Bronze Sponsors at this unique event of more than 150+ industry leaders showcasing the latest technological innovations, and strategies for propelling your organization to meet the unique challenges of these unprecedented times.
Webrazzi Digital 2022,
Istanbul – Turkey
March 16th, 2022
The most influential digital conference of Turkey and neighbouring countries. Webrazzi Digital puts many topics that form the agenda of digital marketing sector such as content marketing, artificial intelligence, user experience trends, changing consumer habits and customer journey under close scrutiny with expert speakers from Turkey, amongst whom, Ms Pelin Seker, Infobip’s very own country manager.
WomenTech Leader Across MENA Forum
January 25th – 26th, 2022
Join us as Gold Sponsors at this unique event bringing top leaders and executives along with entrepreneurs altogether to share their success stories. The forum will include many interesting sessions that will cover vital topics in technology and vertical markets among the MENA region.
From You Favorite Customer
Our thoughts on the latest trends in the industry, tips and tricks for enhancing your customer experience and how our solutions can help you keep your customers coming back for more!
How Chatbots Feed into Millennials need for Convenience in Banking
Designing experiences that meet clients on their chosen channels is a stepping stone for changing how millennials perceive banks and how banks interact with their customers. Learn how introducing chatbots can help you scale convenience in your customer service.
Get Closer with your Customers Through Omnichannel Communication
Getting close to customers through omnichannel communication means being available on popular channels and offering what they need, even before they demand it. Learn how to elevate your digital customer experience through omnichannel communication.
News and Press
Latest News & Press Releases
Get the Latest Infobip MENA News, Announcements, and Updates
News & Press
A New Way of Fundraising: Bridging The Gap Between Donors and Beneficiaries, The Kuwait Association for Needy Families Partners with Infobip
The Kuwait Association for Needy Families’ utilization of Conversations, Answers, and Moments aims to create new and exciting ways for the organization to secure funding for those in need.
Flowers and Gifting Company, Floward Takes Gift Giving to the Next Level Through Infobip’s Conversations and Answers
Floward, the go-to online flowers and gifts delivery destination in the MENA and UK partnered with Infobip, utilizing the company’s omnichannel cloud contact center solution, Conversations, and chatbot building platform, Answers.
Markazia Toyota Deploys Infobip’s Full-Stack Communications Platform to Deliver Exceptional Customer Engagement
Markazia Toyota is the first automotive dealer, service, and maintenance center in Jordan to deploy Infobip’s full-stack SaaS platform. With the unprecedented digital transformation of a car dealership in the Kingdom, Infobip will empower Markazia Toyota to boost customer satisfaction rates.
Infobip Partners with Al Aman Fund to Support the Next Generation of Computer Science Students
Infobip, a global cloud communications platform company for customer engagement and leader in CPaaS solutions, signed a Memorandum of Understanding with Al Aman Fund, a Jordanian organization that focuses on empowering local, orphaned youth through education and livelihood support.
Infobip Recognized as The Established Leader in Juniper’s Competitor Leaderboard for CPaaS
Juniper rates Infobip as the established leader – the highest available designation in the report compared to its peers for strength and depth of its CPaaS Platform, sGate SMS Firewall, iGate Mobile Identity and RCS Business Messaging.
Juniper Research Ranks Infobip Leader in Mobile Messaging Space
With top scores in capacity and capability, product positioning, financial performance, and sophistication of messaging solutions, Juniper Research ranks Infobip as the leading mobile messaging service provider among 20 prominent vendors.
Hyundai Egypt Selects Infobip to Offer its Customers a Chatbot Service over a Verified WhatsApp Channel
Hyundai Egypt, a venture of Ghabbour Auto, announces adding a chatbot over a verified WhatsApp channel to be closer to customers, enhance customer care, and automate the lead generation process.
Infobip, The Best Omnichannel Cloud Communications Provider, in Fintech Summit Middle East
Under the patronage of the Minister of Digital Economy and Entrepreneurship, His Excellency Ahmad Hanandeh, Infobip as a platinum partner, received the Best Omnichannel Cloud Communications Provider award in the Fintech Summit Middle East.
Jordan’s Ministry of Digital Economy and Entrepreneurship Partners with Infobip to Develop the First Government Chatbot
The First Government Virtual Citizen Service Centre in Jordan aims to allow users to access 46 governmental institutions and to include over 700 services over a verified WhatsApp channel.
Check out our collection of videos and find out more about our
products and solutions
United Arab Emirates
EIB Building 1, Office 301
Dubai Internet City
INFOBIP EGYPT LLC (No 92827)
Trivium Business Complex,
Office no. GA1B and GA1A,
Northern 90 St. New Cairo,
Princess Basma St.
building 194 – 3rd Floor
7th Floor, Office No. 27,
Al Gassar Tower,
Infobip Saudi Arabia
6897, King Fahd Al Olaya Dist,
Riyadh 12211 – 3388
Infobip Telekomünikasyon Hiz. Tic. Ltd. Şti.
Meydan Sokak No:3,
Veko Giz Plaza Kat:21 No:74 34396,
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