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Infobip Participates at WebEngage’s EngageMint as the Omnichannel Communication Partner

Infobip Participates at WebEngage’s EngageMint as the Omnichannel Communication Partner

Infobip was the Omnichannel Communication Partner at WebEngage’s EngageMint conference #RetentionSimplified, which took place on September 15th , 2022 at the Le Meridian in Gurugram, India.

The summit kicked off with an interactive fireside chat between Swati Mishra, Partnerships Manager, WhatsApp and Prateek Tomar, VP & Head – Digital Technology, Apollo 24×7 in which they discussed how brands can simplify customer journeys through #conversational #CX. The session was moderated by Infobip India’s Customer Services Director Mr. Shankar Iyer.     

In keeping with the main theme, Infobip’s Enterprise Team Lead Mr. Nikhil Sattur gave a presentation in which he revealed some interesting facts: Customers prefer #messaging, expect #convenience and demand #seamless experiences when communicating with a business. 

​​​​​​​​​​​​​​Additionally, Mr. Sudhish Sitaram, Mr. Amandeep Sahni and Mr. Ashish Yadav from India team were also present to foster effective networking with the partners, customers, and attendees.