Infobip presents
Exclusive AI CX Workshop: Discover how AI is reshaping CX
Location: The Wheatbaker Hotel, Ikoyi, Lagos
Date: Friday, March 27th 2026
Time: 9.30 AM – 2 PM
An invitation-only event for CX leaders to explore the future of CX through technology, AI, and innovation.
What to expect
An interactive, AI-powered workshop experience designed exclusively for banking executives.
Practical insights on how technology and innovation reshape CX in BFSI.
Engaging discussions with peers and Infobip experts.
Exclusive prizes to be won.
Why attend?
This is a unique opportunity to experience first-hand how AI and automation can transform customer journeys — while connecting with industry leaders and shaping the future of CX together.
Try our conversational experience yourself and confirm your attendance via WhatsApp chatbot by clicking or scanning the QR code:
The agenda
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09:30 AM: Registration & Welcome Drink
Arrive early to check in and enjoy a welcome refreshment. - 10:00 AM – 11:30 AM: CX Workshop & Gamification
- 11:30 AM- 11:45 AM: Coffee Break
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11:45 AM – 1:00 PM: Agentic AI Presentation
Dive into an interactive session exploring customer experience and the potential of Agentic AI. -
1:00 PM: Lunch & Networking
Connect with fellow attendees over lunch
Ready to join us?
Limited seats available – reserve your spot now!