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Simplifying the Global Complexity of Communication

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Microsoft Dynamics 365 Marketing
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integrations Microsoft Dynamics 365 Marketing

Add SMS and Viber to your Dynamics 365 Marketing customer journeys

The integration enables sending SMS and Viber messages from Dynamics 365 Marketing interface.

Microsoft Dynamics 365 Marketing

Marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales and has built-in business intelligence.

Boost Dynamics 365 Marketing campaigns with Infobip SMS and Viber integration

Enhance your Customer Experience through personalized and contextual communication with Viber and SMS at every touchpoint of the customer journey. Infobip’s omnichannel communication capabilities seamlessly integrate into Dynamics 365 Marketing to create a scalable, single interface solution.

Main features

  • Omnichannel communication
  • 2-way communication
  • Automated multichannel flows
  • Real-time reporting and analytics

Use cases

Onboarding – simplify the sign-up and onboarding process

Engagement – engage customers with contextual communication

Lead generation – generate and nurture leads with targeted, multi-channel campaigns

Operational efficiency – a single interface lets you communicate effectively over multiple channels

Retention – increase retention by building one-on-one relationships with customers via cross-channel support

Pricing

A simple pay-as-you-go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.

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Built by

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.

Operating in: Europe, APAC, LATAM, Africa, MENA, North America, Australia, Eurasia

Designed and developed by Bornfight