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Allow interaction with customers via Infobip WhatsApp on HubSpot

About the integration

Deliver great customer experience by allowing your support and sales executives to interact with their customers on Infobip WhatsApp. Use WhatsApp Automation to sync your WhatsApp API account with HubSpot and:

  • Use the custom workflow action “Send WhatsApp Message” to Send Automated Alerts and Notifications to Customers on WhatsApp and provide updates and information in a quick and efficient manner.
  • Use workflow triggers based on WhatsApp messages to generate automatic tickets for your support executives and enable them to provide the best experience to your customers.
  • Accelerate your Sales Process by automating responses to messages using the custom workflow action and creating tasks for sales members.
  • Send automatic WhatsApp reminders to your customer for upcoming meetings, webinars, online sessions etc.
  • Ensure Security by providing verification and authentication codes to customers during login via fast and secure, WhatsApp messages.
  • Set up WhatsApp Chatbots or Chatflows and set automatic actions like creating a task/ticket based on conversation messages while all conversations get recorded on HubSpot.

Integration fetures

  • Send Automated Messages and Set Auto Replies
  • Share Payment Options with Customers through Automated Messages
  • Send Reminder Messages on WhatsApp
  • Generate Tickets and More with Triggers Based WhatsApp Messages
  • Automate Acknowledgements to Form Submissions

Regions of operations

Global

Built by

Niswey

Niswey delivers ROI-driven inbound marketing and account based marketing (ABM)solutions. They are a HubSpot partner and work with B2B brands and other digital agencies. Their agile marketing approach supported by web analytics helps customer generate relevant leads from websites, build brand online and increase web traffic in a sustainable manner.