Create experiences customers value to securely engage, convert, support and retain them.
See all productsSolutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.
Find out moreIncrease your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.
We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.
Find out moreReal-world Insights, events and case studies to learn and adapt to your needs.
Create experiences customers value to securely engage, convert, support and retain them.
See all productsSolutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.
Find out moreIncrease your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.
We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.
Find out moreReal-world Insights, events and case studies to learn and adapt to your needs.
An open-source, visual canvas for developers to design and build conversational bots. Used by many Microsoft solutions, such as Azure Bot Services, businesses can build intelligent, enterprise-grade bots.
Quickly connect with your customers and provide an always-on experience with Microsoft Bot Framework over the worlds most popular chat app – powered by Infobip.
How to get started with WhatsApp in Microsoft Bot Framework
We helped this multinational consumer goods corporation successfully launch a new product by running a conversational campaign using a WhatsApp chatbot.
Find out more about Unilever success story
Built by
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.
Operating in: Europe, APAC, LATAM, Africa, MENA, North America, Australia, Eurasia
Offer personalized one-on-one experiences and grow your business with Viber Business Messages powered by Infobip on Microsoft Bot Framework. Build memorable branded customer journeys and reach over 1 billion unique users globally with intelligent, enterprise-grade chatbots through Viber.
Why Businesses choose Viber?
Allow customers to solve simple requests and offer proactive assistance using Microsoft Bot Framework.
Build keyword or AI chatbots and:
– optimize costs
– scale your customer support
– increase customers’ engagement
– enable agents to focus on more critical queries
– seamless redirection to a human agent if required
Built by
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.
Operating in: Europe, APAC, LATAM, Africa, MENA, North America, Australia, Eurasia
Quickly connect with your customers and provide an always-on experience with Microsoft Bot Framework and SMS powered by Infobip. Use a secure, reliable, and easy way to communicate with customers worldwide.
Send promotional messages
Promote your products or services by sending direct messages to existing or potential customers and automating responses for real-time support.
Transactional notifications
Send timely notifications to your customers for the best shopping and delivery customer experience.
Collect customer feedback
Create surveys with no coding and collect direct customer feedback to improve your product and grow your business.
Built by
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.
Operating in: Europe, APAC, LATAM, Africa, MENA, North America, Australia, Eurasia
Worlds Connected