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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

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Send personalized messages through one seamless interface

Send on-brand messages to your audiences across multiple channels and devices. 

Powerful, reliable and feature-packed, our simple interface lets you send targeted messages via SMS, email, voice, or mobile app notifications in minutes. 

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  • MULTIPLE CHANNELS

    Customer-centric communications in any format

    • Grab customer attention with compelling messages over SMS, voice, mobile app notifications and email. Our simple and unified interface pulls all your channels together into one, easy-to-use interface: no technical integration or expertise needed.
  • AUDIENCE

    Target more effectively

    • Upload your opt-in contact database using simple .csv formats and define your audiences with just a couple of clicks. Create segments based on predefined or rule-based criteria that you can use for tailored communications.
  • VALIDATION

    Accurate sending with number and email checks

    • Seamlessly check email and number validity with our system before sending to save money and ensure that your communications get delivered. Ensure you have a clean list of engaged subscribers and customers.
  • PERSONALIZATION

    Keep it personal

    • Increase engagement by embedding personalized placeholders like name, favorite color, or previous purchases through an easy-to-use interface.
  • SCHEDULING

    Time it right

    • Send that 2-for-1 pizza offer when hunger strikes. Our platform allows you to schedule your message at the optimal time to ensure you get noticed.
  • TEMPLATES

    Ensure consistency

    • Keep your messages consistent, minimize errors, and spend less time creating messages by using our platform’s customizable templates.
  • 01 MULTIPLE CHANNELS
    Customer-centric communications in any format
  • 02 AUDIENCE
    Target more effectively
  • 03 VALIDATION
    Accurate sending with number and email checks
  • 04 PERSONALIZATION
    Keep it personal
  • 05 SCHEDULING
    Time it right
  • 06 TEMPLATES
    Ensure consistency

Send personalized messages through one seamless interface

Contact an Expert
  • We have been using Infobip as our messaging service provider since 2013. Their decade of experience in the telecommunications industry has helped us setup SMS transactional and marketing activities across the whole of Africa, UK and US.

    Ebenezer Wey
    Virtual Manager
  • It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip also use Strava. They understand how important Beacon is to our athletes.

    Ethan Hollinshead
    Senior Product Manager
  • Having been cooperating with Infobip in Ukraine, we decided to sign the association agreement for all countries. Infobip is one of the biggest global messaging companies and factors such as high-quality and quick support, loyalty, and cost-efficiency which helped us to make our choice. We are satisfied with the quality of service they provide.

    Nazar Kobryn
    Product Manager

  • Optimize customer communication

    Create templates to send targeted promotional messages over the channel customers prefer and reduce operational work load.

  • Keep your customers engaged

    Send your customers the latest information related to their accounts and loyalty program status.

  • Reduce fraud

    Confirm that your customer is the one using their account by sending a one-time PIN over the channel they prefer.

The omnichannel cloud communications platform for developers and businesses alike.

Infobip API

Use any programmable language to easily integrate various communication channels and modules into your business workflows.

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Infobip Web-based interface

Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.

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The Infobip Advantage

  • Local, Globally

    Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.

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  • Scalable, Fast and Flexible Solutions

    Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.

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  • Own Infrastructure

    Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources. 

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  • Remarkable Customer Experience

    We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

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  • Send personalized messages through one seamless interface

    Send on-brand messages to your audiences across multiple channels and devices.

    Designed and developed by Bornfight