Solutions and Services


Keep customers protected - and enhance digital customer experience

Secure messaging solutions help boost your brand’s reputation as security and customer-minded while elevating the customer experience. 


Protect customer accounts from digital fraud, identity theft, and harm

Safeguard customers from digital threats by adding security layers to your web or mobile application. Quickly authenticate users and avoid harming your brand’s reputation, as well as costly pay-outs for fraud claims. Use fast and reliable OTP authentication, silent verification in the background to remove friction, check for SIM swap fraud, and mask user numbers to protect them from prying eyes – all with one solution provider.


Grow your userbase with friction-free registrations

Avoid high drop-off rates at first registration with fast authentication over a secure messaging platform built for speed and reliability. Remove friction from the registration process using automated solutions for secure customer data verification – and watch the number of completed registrations soar.


Remove friction from the checkout process for faster conversions

Convert more customers, faster, by removing friction from the checkout process. Help your customers quickly authenticate using just their mobile phone number or with facial recognition biometrics for faster and smoother conversions.


reached a goal of over 90% calls anonymized with Infobip


accelerated OTP delivery and increased conversion rates to over 90%


increase in delivery rates, improved user security, higher revenue

Infobip is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our users’ demands. The main advantages of working with Infobip are their flexibility, the client success management and support teams.

— Yoon Jung, Procurement Manager, Uber

We’re very pleased with our new user conversion rate, which would not have been possible without Infobip’s help. We wish to continue the win-win relationship we have with Infobip for more than five years now, creating better communications services together, through advanced technology.

— Sally Han, Developer, Kakao

Infobip provided us a solution that proved fast, reliable, and easy to implement. The monitoring features allow us to keep track of delivery rates in real time, which helps us keep our customers protected.

— Stefio Kurniadi, COO Office, Bukalapak

Our security solutions at a glance

Keep customers protected from digital threats while enhancing the customer experience with our solutions built for speed, reliability, and security