Create Rich LINE Messaging Experiences for Your Customers
Doing business in South East Asia? Get closer to your customers with LINE, the most popular chat app in Japan, Taiwan, Thailand, and Indonesia.
LINE FOR BUSINESS
Deliver delight
If you’re looking to reach out to customers in South East Asia – LINE is a must. Use a wide range of engagement options and deliver delight every step of the way.
INCREASE BRAND AWARENESS
Have them at hello
85% of LINE users, use it daily. Say hello and start connecting with your official LINE account, on your customers’ favorite app. Follow back and build a loyal customer base.
ENGAGE WITH PROMOTIONS
Boost engagement online, drive sales offline
The best deal is a special deal. Drive sales and reward loyalty by sharing coupons, codes, and offers. Customers love them. Brand messages on LINE get 70% read rate.
TYPE OR CALL
Offer a support line
Boost customer satisfaction and offer a helping hand. Introduce personalized support with a 24/7 chatbot or direct contact with an agent. Or both.
NOTIFY AND REMIND
Automate and convert
Delight even after purchase. Send timely reminders with useful information directly to your customers’ phone. Automate the process and reduce your team’s workload.
SMS FAILOVER
Guaranteed delivery
If WiFi is not available, LINE notification services switch to SMS, ensuring your message gets delivered every time, on time.
CONNECT YOUR WAY
As you see fit
Integrate LINE API into your existing system. Make it more than just a channel – get complete access to the world of end-to-end customer experience with Infobip Moments, Conversations, and Answers.
