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Telecom

The Telco Transformation Partner

Our leading cloud communications platform, best-in-class omnichannel security solutions, and global scale help telcos transform CX and secure the mobile ecosystem for their enterprise, small business, and consumer customers.

What makes Infobip the ideal telco partner

  • We’re universal

    Wherever you or your customers are, we’re there. Be it enterprises, SMBs or consumers, we’re present around the globe in 190+ countries.

  • An all-in-one platform

    From mobile user security to omnichannel CX, we have solutions for every customer touchpoint.

  • We are leaders

    ROCCO recognizes us for our best-in-class telco firewalls and on the other IDC, Juniper, and Omdia regard us as CPaaS leaders.

  • Imagine new connections, where more engaging experiences will be available on digital, personalized and omnichannel environments. That’s what our collaboration with Infobip is all about.

    Elena Innocenti
    Marketing Manager Digital Solutions, Vodafone
  • “Infobip team brought together the understanding of the campaign objectives & technology expertise, allowing us to communicate via RCS Business Messaging, the same way we would interact with friends.”

    Thomas Welzel
    Senior Proposition Manager Messaging, Telekom Deutschland
  • “Infobip have demonstrated they are a global leader and they’ve been a valuable source of learning for Indosat Ooredoo in terms of international A2P SMS business.”

    Askal Fansuri,
    SVP Head of Wholesale Business & Carrier, Indosat
  • “Infobip impressed with their efforts and flexibility, and we can gladly recommend them as an SMS firewall and monetization provider.”

    Tal Yanai
    Head of Roaming & International Services, Hot Mobile

Infobip: the catalyst of change

It’s time to usher in a new era of secure and fully monetized networks.

The 5 ways we help telco CX and security transformation

We co-create with you to match your business vision to the technologies that will help you fulfil it – because these hyper-digitized times require extraordinary transformations. Our 5 telco solutions – cover every core department to provide a connected customer journey. 

Protect and monetize network traffic at scale

MNO firewall and monetization

Ensure customer protection on your mobile network with an award-winning SMS firewall and best-in-class voice firewall solutions. Our 15+ years of experience and in-depth industry knowledge helps you maximize revenue, eliminate messaging threats, and monetize traffic with our leading A2P security platform. 

Transform the telco customer experience

Telco customer experience solutions

Connect with a platform and renowned telco partner that offers network reliability, scale, flexibility, and automation innovation, so you can adapt to the communication needs of the fast-changing digital world and keep leading by example when it comes to CX excellence. Get access to every channel, solution, and tool you need to build and orchestrate unlimited friction-free interactions and omnichannel journeys. 

Expand your offer to businesses and grow revenue

Telco partnership program

Extend your core solutions with digital channels, customer engagement solutions, chatbot-building services, mobile identity solutions, or other automated CX solutions. Drive your core business growth and unlock new revenue streams, while facilitating secure and compliant interactions across use cases and markets. 

Capitalize on every network opportunity

Network connectivity and security

With 700+ direct operator connections at the core of our #1 global cloud communications platform, we help create stable ecosystems – for secure and friction-free end-user experiences. 

Master global connectivity

Wholesale A2P messaging solutions

Scale with best-quality off-net and international routes, all with a single A2P SMS and Voice provider – enabling telecoms to expand terminations beyond country borders. Our telco-grade platform is built for high reliability, stability, and availability – with intelligent routing that makes for faster and more reliable delivery.