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Title
Number masking
Protect privacy using number masking and allow two parties to engage in a conversation without revealing phone number digits.

Be there on their channels of choice
No matter where your customers are, no matter which channels they prefer, you can be there for them in the important moments of their lives.
Transportation & logistics
The pain points:
- People are often hesitant to share their personal phone numbers because of privacy concerns, especially in situations where they don’t know or trust the other party. Such hesitation can hinder communication and prevent valuable interactions from taking place.
- In some cases, revealing phone numbers can expose individuals to security risks, such as identity theft or phishing scams.
- When discussing personal or sensitive matters individuals may feel uncomfortable sharing their direct phone numbers.
How number masking on messaging channels helps
- Allow two parties to connect and communicate without revealing their actual phone numbers, safeguarding their privacy.
- Minimize the risk of spam or unwanted calls by masking personal phone numbers.
- Enhance the customer experience by offering a privacy-conscious communication solution that prioritizes their safety and comfort.
- Create a safer and more secure environment for interactions, especially in sensitive situations or when dealing with confidential information.
The business benefit of number masking on messaging channels:
- Reduce risk and liability: Minimize the risk of data breaches, privacy violations, and potential legal issues associated with exposed contact information.
- Improve employee safety: Protect employee privacy and safety by masking their personal phone numbers during work-related interactions.
- Streamline operations: Number masking can simplify communication workflows and reduce the need for complex data management procedures related to protecting personal information.

Upselling flight packages
Transform ordinary flights into extraordinary experiences with targeted flight package upsells delivered through convenient messaging channels.

Track browsing behaviour
Gain valuable insights into customer preferences and online behavior to personalize experiences and optimize marketing campaigns.

Refund and returns
Allow customer to automatically find solutions for their product troubles and ask for returns.
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