Express your Creativity with Viber
All you need for rich and personal communication.
VERIFIED ACCOUNT
Get your blue tick
Get recognized with a verified sender name, and send messages with a blue tick. The verified sender check mark means that Viber has authenticated your brand – and that users can update their subscription to the service at any point in time.
BRANDED COMMUNICATION
Provide fully branded experiences
Create a branded experience adding an avatar with your logo. Present your business using the Chat Info Screen available across each customer conversation in Viber.
FALLBACK OPTION
Guarantee delivery every time, any time
Use the Infobip fallback option to ensure your messages always reach your customers. Combine Viber notifications with SMS, Voice, email, or any other channel –through a single platform.
RICH MEDIA
Influence conversion rates
Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.
Infobip Moments
Bring creativity and flair to your campaigns using interactive, mobile-friendly chat channels in your marketing mix. With rich automation and personalization features, it’s easier than ever to reach and engage all your customers.
INFOBIP ANSWERS
Handle more with chatbot automation
Build a chatbot to answer the most frequently asked questions directly on Viber, with the option to transfer to live agents without losing conversation history or context.
INFOBIP CONVERSATIONS
Keep all conversations in one place
Manage all your Viber messages from a unified workspace where your team can access conversation history, customer profiles, message templates, and more to provide personalized support.