Infobip Authenticate

Enhancing your 2FA solution with cutting-edge OTP delivery

Effortlessly verify your customers with Infobip Authenticate, our robust omnichannel solution that provides a fully automated, cost-effective way to authenticate your customers, with multistep failover that leaves no message undelivered.

Contact an expert

Choose between automatically optimized routing and standard omnichannel authentication

Automated and intelligent authentication with optimized routing

Ensure the highest deliverability rates by sending OTPs on the best channel for each recipient, with failover channels that that never let you down.

Explore standard authentication solutions on multiple channels

Optimized cost, stronger protection, and a higher CX throughout the entire customer journey

Verified, authenticated and trusted by industry leaders

Two teams.
One obsession.

Performance through innovation

Discover more

A LEADER AGAIN

2025 Gartner®
Magic Quadrant™
for CPaaS

Positioned furthest for our Completeness of Vision!

Get the report

Automatically block fraudulent SMS traffic and protect your 2FA process

Reduce your OTP costs by stopping artificially inflated traffic and only pay for legitimate messages.

The Infobip Signals solution automatically detects and blocks these messages to ensure a complete, cost-effective, and risk-free 2FA process.

Explore Signals

Make data work for you, not against you

Collect and unify data in one place to create customer profiles that make it easy to personalize every interaction.











	


	

	Simple API integration for omnichannel OTP delivery




	
			Explore docs
	









	

	


	

	Optimized authentication at every touchpoint of customer journey




	

	Secure every step of your customer journey and protect your brand reputation in a simple and automated manner.




	

	


	


	

	


	
			
			
		






	

	


	

	Onboarding




	

	Remove risk and friction from the onboarding process








	


	

	


	
			
			
		






	

	


	

	Sign in




	

	Allow only the legitimate users in while adding security in the background








	


	

	


	
			
			
		






	

	


	

	Transaction 




	

	Authenticate and protect users in all transactions








	


	

	


	
			
			
		






	

	


	

	Account update




	

	Help your users update and recover their accounts quickly and securely












	

	


	


	

	Manage your business, while we manage your authentication




	

	Our single API and powerful platform takes care of the integration, and sending and managing complexities. Allowing you to focus on your customers.






	


	


	

		

			


	


	Effortless verification




	

	Authenticate simplifies the verification journey for your customers with a single integration.




	

	Leverage multiple channels, such as SMS, WhatsApp, RCS, Viber and more to deliver one-time passwords (OTPs) and verify identities securely.






	


	Best deliverability rates




	

	Get every critical message sent with Authenticate reliably, on time and over your region’s most popular channel. 




	

	Our advanced routing capabilities, global network infrastructure, and direct channel partnerships ensure industry-leading deliverability rates, eliminating the frustration of undelivered messages and enhancing CX.






	


	Always-on failover channel




	

	Downtime is not an option in today’s fast-paced world. Authenticate offers an always-on failover channel, with uninterrupted service, mitigating potential disruptions, and guaranteeing zero downtime. 




	

	In the event of an undelivered message our failover mechanism seamlessly switches to an alternative channel, ensuring continuous authentication capabilities for your business.






	


	Compliant with local regulations




	

	Our global presence and local expertise not only gives insights into the most popular channels in your region but takes care of every country’s vastly different regulation, compliance, and privacy restrictions. 




	

	You can rest assured that every authentication message delivered is secure and compliant.






	


	Powerful enterprise-grade infrastructure




	

	Our platform supports peak traffic times with advanced queueing, load balancing and implementation of all the different error codes from each provider.




	

	Ensuring not a single message is lost.






	


	9,700+ partner and operator connections




	

	Our partnership with major global and regional OTT messaging providers and direct connections with 800+ mobile network operators ensures your message is always delivered on time, over the safest routes and most affordable channel.





		

	


			

			

	

		
		
	

			

	








	

	


	


	

	Expand your 2FA solutions on additional channels








	

	
					

				SMS			

				
					

				Voice			

				
					

				Viber			

				
					

				RCS			

				
					

				Silent mobile verification			

				
					

				2FA API			

				
					

				WhatsApp			

				
					

				Email			

				




	

	


	


	

	Enhance your authentication layer further with flexible and easy to integrate anti-fraud solutions






	


	

	
			
			
		

	Signals 

	Analyze traffic to detect suspicious patterns and keep bots away.

			Explore Signals
	







	


	

	
			
			
		

	SIM swap check

	Prevent identity theft and fraud by monitoring changes with sim cards.

			Explore SIM swap check
	







	


	

	
			
			
		

	National identity number match

	Protect users from identity theft, money laundering and financial fraud.

			Explore National identity number match
	







	


	

	
			
			
		

	Number masking

	Protect users from identity theft, money laundering and financial fraud. 

			Explore Number masking
	







	


	

	
			
			
		

	Email validation

	Check if email addresses are valid in real-time and ensure deliverability.

			Explore Email validation
	







	


	

	
			
			
		

	Number lookup

	Check the status and validity of mobile numbers, and the country code and network they’re associated with.

			Explore Number lookup
	









	

	


	


	

	Build engaging experiences with the Infobip authentication platform




	

	Discover how our customers used authentication solutions to build stronger experiences and journeys.






	


	
			More customer stories
	









	

	

	

			

			
		

	
	
			

			Uber: Capitalizing on the global expansion of the ride-sharing phenomenon		

	

			
    
							
  • 
					
    
						90%					
    
					of global calls anonymized				
    • 
						

	

			

			
		

	
	
			

			Bukalapak: Increasing client account security with two-factor authentication		

	

			
    
							
  • 
					
    
						4-5%					
    
					increase in delivery rates				
    • 
						

	







	

	

	Ready to improve your authentication?

	Optimize costs, decrease fraud and increase conversions with Infobip Authenticate.

	

		
			Try for free
	

			Contact an expert