One communication platform. Billions of conversations.
Infobip is the leading platform for conversational customer experiences. We use our expertise to partner with businesses and push the possibilities of communication.







Lead the change with the industry leader.
We push boundaries. The world takes notice.
CPaaS Established Leader
Juniper Leaderboard 2025
Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
Infobip is named a Leader
CPaaS Universe Report 2025
Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
Analyst reports

Gartner 2025 report
Infobip named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS

Omdia ranks Infobip as a Leader in the CPaaS Universe report
Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research ranks Infobip as an Established Leader in the Conversational AI Leaderboard
Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip recognized as a global leader by IDC's CPaaS MarketScape for third time
Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip named a top CPaaS provider in Metrigy MetriRank report

Infobip recognized as AIT Fraud Prevention Leader by Juniper Research
Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip recognized as RCS Business Messaging Leader by Juniper Research
Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS
Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Juniper Research Ranks Infobip as Top CPaaS Vendor for Second Year Running
Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Infobip takes top spot in Metrigy CPaaS MetriRank report
Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare.
Infobip insights

How to collect customer feedback and actually make it count
Learn tips and tricks to collect feedback from customers and how to use their input to improve journeys, boost loyalty, and drive business growth.

How to increase retail sales during peak shopping seasons
Learn how an improved marketing strategy and personalized interactions can increase retail sales when customer demand is at its highest.

SMS links: Everything you need to know
Discover how SMS links transform a single tap into seamless conversations and conversions, complete with best‑practice tips, compliance checks, and real‑world use cases.

Email reporting masterclass
The key stats that you should be measuring and how they can be used to improve campaign results and ensure that operational use cases are performing effectively.

RCS vs. iMessage: The complete guide for modern business messaging
Wondering whether RCS or iMessage is the better messaging option, and how it impacts your customer communication strategy?

20+ promotional text message examples to boost conversions
Discover 20+ promotional text message examples to boost conversions. Learn what makes SMS campaigns work, explore industry-specific templates, and see how Infobip helps you personalize, automate, and scale compliant promotional messaging.

Text message fundraising: How to drive donations with SMS campaigns
SMS isn’t just fast, it’s effective when it’s part of a connected donor journey. Learn how and why.

Predictive marketing: What it is and how to use it
Learn how predictive marketing combines data, AI, and customer insights to deliver smarter campaigns, improve customer experiences, and increase ROI.

Launch text-to-win sweepstakes with Infobip
Boost customer engagement with mobile sweepstakes that are fast to set up, easy to enter, and fully trackable.

RCS encryption explained: How secure is RCS messaging for businesses?
Explore how RCS messaging secures business communications with TLS encryption, verified senders, global compliance, and what’s next on the path toward full end-to-end protection.
We’re building value
With global scale, proven growth, and clear mission, we’re creating value that goes beyond communication – for nearly two decades. And we’re just getting started.

Milestones that made us Infobip
We make it our business
Explore our technologyDriven by a mission
Explore our valuesWe grow through people
Meet our peopleGlobal reach, local impact
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