Enhance every call with Infobip Voice

Don’t just connect—engage. Infobip Voice helps you create trust and deliver impactful experiences with every call. 

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Powering global voice communication

+100 bn

minutes processed annually

195

countries covered for voice

300

voice connections globally

49

states covered for CLEC license

3.5K

voice customers globally

98%

US coverage on our network

The world’s most comprehensive direct connection network

Expand your reach with Infobip Voice’s unrivalled global connectivity, built to excel even in hard-to-reach or highly regulated markets—so you can connect with existing customers worldwide and effortlessly enter new ones.

Compliance

Deliver secure, high-quality calls with our low-latency, redundant network—built for compliance with FCC STIR/SHAKEN and GDPR standards. 

With CNAM and Branded Calling, enhance trust and stay connected, compliant, and protected. 

Stay connected with flexible, cost-effective cloud-based SIP trunking

Operate globally with cost-effective, cloud-based SIP trunking. Easily integrate with your contact center solution using BYOC, scale as needed and connect local numbers in multiple countries directly to your PBX system—seamlessly and reliably.

Explore SIP trunking

Enhance customer journeys with voice solutions

CUSTOMER SUPPORT

Enhance customer support with seamless communication 

Our Voice APIs make it easy to support your customers in the moments they need you—so you can handle the most important conversations with care and confidence. 

Omnilink case study
ONE-TIME PASSWORD

Secure authentication with one-time passwords

Deliver one-time PINs (OTPs) through a voice message that’s read aloud when the call is answered. This ensures security, accessibility, and flexibility—perfect for users who need a reliable alternative to SMS.

Voice OTP
VOICE NOTIFICATION

Deliver critical updates with voice notifications

Ensure timely delivery of urgent alerts through voice calls, cutting through notification fatigue. Reach customers when it matters most, whether for appointment reminders, delivery updates, or emergency alerts.

Voice Message API
NUMBER MASKING

Protect privacy with number masking

Keep communications secure and anonymous in logistics and real-time delivery. A delivery driver can call a customer about a drop-off, or a ride-share driver can coordinate a pickup, all without exposing personal phone numbers—ensuring privacy, compliance, and trust.

Uber case study

Embed pre-made Voice scenarios

Launch low-code Voice scenarios and get to market faster.

Build and fine-tune a voice experience that fits your customers

Recording

Record voice conversations with end users and save them for future reference or training purposes.

Answering machine detection

Automatically detect when an answering machine picks up a voice call to avoid paying for interactions that did not reach a customer.

TTS and STT

Automatically convert text to speech and voice to text to power alerts, support, and self-service in 100+ languages.

Conferencing

Add multiple people to a voice call easily and ensure all parties are involved in the right conversations.

Media streaming

Stream audio from any call to external systems using WebSocket and enable audio filtering or NLP processing of your calls.

Voice Solutions for Every Channel

Infobip is a great partner because of their ability to keep up with our global growth and provide the type of service we need to meet our users’ demands.

Yoon Jung

Procurement Manager at UBER

What we see, on the other hand, is a culture very similar to ours. A culture that tries to help and tries to understand the problem. They are not just engineers who are dedicated to looking at coding to see if it works or not. They talk to us to see how we can help and where the problem is, trying to understand things together.

Rodrigo Magallanes

Director of Customer Experience, Mercado Libre

Start building your unique Voice solution today

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