Introduction to AI Hub

Development of messaging technology within the Qatari market

Date: 13th of November
Location: Mandarin Hotel Doha,
Barahat Msheireb Street,
Msheireb Downtown Doha
SOLD OUT!

The world today is being reshaped by three megatrends

Generation Z, representing around 30% of the global population, would rather text than have a conversation on the phone. Generation Alpha is showing even stronger preferences for messaging.

On top, AI is getting into every product and process, improving significantly interactions with customers, while at the same time optimizing the work of the employees.

The third key trend is rich messaging channels like WhatsApp becoming super apps. What does that stand for? Chat apps will not only be a place where customers talk with their friends and families but also a place where they will order food, book accommodation for vacation, or do shopping.

What is AI Hub?

AI Hub is a tool that can help bring the customer experience of the conversational era to life. It combines the AI capabilities of Open AI on Azure, and access to all the super apps, like WhatsApp.

At the event, our experts will guide you through a short demo of the tool showing you the main capabilities that can reshape how you interact with your customers.

Who are your hosts?

Besides Infobip, we will have our partners Microsoft and Ooredoo at the event. Microsoft will share its vision for the development of GenAI, and how it will reshape the world of B2C interactions. Ooredoo will share its positioning as the key enabler of the conversational era.

The agenda

TimeProgram
9:00 – 10:00Gathering & coffee
10:00 – 10:20Customer trends shaping the conversational era – Zeid Shubailat, Sales Director, Infobip
10:20 – 10:40Ooredoo Advantage
10:40 – 11:00How GenAi is shaping the world of B2C interactions – Ahmad Debbas – Senior Data&AI Specialist, Microsoft
11:00 – 11:15Coffee break
11:15 – 11:35AI Hub launch – Zeljka Stiblik, Infobip Senior CX Consultant
11:35 – 12:45Workshop
12:45 – 14:00Lunch and networking