Account Settings

From the audit log to branding options and security preferences, Account Settings is where you will find the information that will help you choose options that are the best fit for your needs.

Audit Log

Accessible through Settings, the Audit Log shows a full history of user activities on the Infobip web interface and allows for faster issues resolution. This industry standard comes in handy when you need to troubleshoot or investigate an event. Events are grouped by Account, Username, IP Address, and Description, and they can be filtered by range (last 15 minutes, today, yesterday, this week, etc.), specific date and time.

 The benefits of Audit Log:

  • Full transparency on what has happened on the account and when.
  • The basis for an even more proactive approach to anomalies related to actions on your account, with an aim to prevent hacking.
  • Perform the events auditing on your own, without having to reach out to the Infobip Support.

This feature will be available for all users with the Account Manager role. If a user does not see the Audit Log, they can contact their Account Manager.

audit log on user interface

Branding Settings

The Branding Settings are your path to a customized account - both on the inside and on the outside.

Go to Settings > MY ACCOUNT > Edit Account > Customize. Once you land there, check out the How to set-up custom URL, logo, and theme tutorial for more help with customization.

If you only want to customize your account (not the login page), then set the theme, language, and logo to make the account fit your corporate visual identity.

customizing user platform for businesses

If you would like to go for both the login page and account customization, you will need to set the hostname URL and logo. The hostname will be used as a web interface URL for your account.

Your logo will appear on the login page when you are using the custom login page URL.

login page on user platform

Security Settings

We believe security should be everyone`s priority! Needless to say, we have put a lot of thought into Security Settings.

The Security Settings were created to manage the security levels for account access, and they involve several features.

1. User Password Policies

The first feature, User Password Policies (below), is where you have an opportunity to define the user activity details and password security values for your account.

account security in settings

2. Two Factor Authentication

The second security feature, two-factor authentication (2FA), can be enabled at once for all the account users. As a result, the users will have to enter the verification code when logging in. They can choose between two login functionalities - Remember or On each login.  

Remember is for user devices that have been verified. Once the device has been verified, the user will not be required to go through the identity verification process on the same device.

On each login means that the user will be required to go through the 2FA process every time they want to log in to the web interface.

2FA in settings

3. API Keys

API Keys page offers a quick way to create an API key through UI and start developing without delay.

api keys for managing accounts

The types of permissions you can select when creating an API key:

PUBLIC API. Provides access to all API calls.

2FA. Access only to 2FA methods.

WEB SDK. Access to Web JS SDK to work with People.

web sdk permissions for api key