Free trial

Your free trial starts as soon as you create an account. Once logged in, you get access to all Infobip SaaS products and a limited number of channels that you can try out as many times as indicated by the interface.

What is included in the free trial

Your free trial ends as soon as you spend all your free units. You can track them on the Home page by clicking on your profile icon and selecting Billing and usage. Typically, these are 100 messages per channel available during the free trial period. Some SaaS products require additional activation. Once activated, you'll get additional free units assigned solely to that product.

Visit the Free Trial section of the product or a channel, which you're interested in exploring, to check out the specifics.

Product	Channel
Moments	SMS
Conversations	Email
Answers	Voice
Things	Viber
	WhatsApp

Free trial limitations

• Limited number of channels available: SMS, Email, Voice (calls), Viber, WhatsApp.
• Limited number of messages you can send per channel.
• By default, you can only message and call a number and/or email address you've verified during the sign-up process. See: Register multiple phone numbers to learn how to verify more than one number during free trial.
• You can only use a predefined Infobip demo sender that you can rename in your account options.

Register multiple numbers and emails

Typically, you will only use one phone number and email address in a free trial, and that would be the one you have already verified during the sign-up process. If need be, you can add more phone numbers and email addresses. You'll use the People module for that.

1. Log into your Infobip account.
2. From the left-side menu, select People and once you've accessed it, click the CREATE PERSON PROFILE button.
3. Under Contact Information, add phone numbers and/or emails. The limit for each is 100 per person.
4. Fill in as much information as needed and once done, click the CREATE PERSON button. 
   You'll be taken to the overview page where you can view the person you have just created.

Verify a phone number

Unlike emails, once you've assigned a phone number to a person, you'll need to additionally verify it.

1. From People, click on the person for whom you want to verify a phone number.
   You'll be taken to the overview page where you can view the person's details.
2. Under the Contact information section, click the VERIFY NUMBER button visible under each unverified phone number assigned to that person.
   A verification code will be sent to that number and once confirmed, the phone number's status will change to verified.

Upgrade to a paying account

At any time, you can decide to upgrade your account. You do not have to wait to spend all your free trial credits. In the Infobip web interface, click on the Pricing button in the upper right corner. Here you will be able to see your paying options.

• If you are only interested in using channels, use the Pay As You Go option to top up your account as need be.
• If you want to use any of these SaaS-based products, Moments, Conversations, or Answers, select the Start, Grow, or Scale plan.

Pay as you go

Use this option if you're mainly interested in using communication channels and want to pay per message sent. Visit the Pricing page to view the current prices for sending SMS, or go to your account's Channel pricing section to view the current prices for other channels.

1. Log into your Infobip account and from the Home page click the Pricing button on the right.
2. If you wish to add funds to your account, simply click the Add funds button also located in the top right corner, fill in your billing details, and click CONTINUE.

To add funds, select one of the following paying options:

• One-time payment. This will add the specified amount to your account balance.
• Minimum balance recharge. Once you've specified the minimum balance and refill amount, we will automatically top up your account when your balance reaches the specified minimum
• Monthly balance recharge. Once you've specified the refill amount, we will automatically top up your account on the 1st of every month.

3. Once you top up your account, you can track your balance by clicking on your profile icon.

Start, Grow, and Scale plans

Use this option only if you want to use any of these products, Moments, Conversations, or Answers. Once you select the channel you're interested in, you'll be able to view channel-specific features available for all plans.

1. Log into your Infobip account and from the Home page click the Pricing button on the right.
2. Go to the Product and plans tab. Select the product you wish to purchase and then click the Get... button.
   This will take you to the overview page where you can review each plan in detail.

3. As part of the enrollment process, you will be asked to choose a support package that you can change any time.

If there is any additional information that you need, contact us at [email protected].