Free trial

Your 60-day free trial starts as soon as you create an account. A countdown displays how many days remain in your trial.

After the free trial ends, you cannot send traffic or use any remaining free units unless you upgrade to a paying account.

Adding funds to your account during the trial automatically transitions your account from free trial to a paid plan.

To remove trial limitations and send messages without restrictions, add a payment to your account balance. The account balance functions as a prepaid wallet for numbers and message traffic. Any unused free units remain available after you add funds.

Products included in the free trial

When you start your free trial, you can use the following products for testing:

• Channels that you selected
• People
• Broadcast

To use Infobip's customer engagement solutions, refer to the Products page.

Add more channels

You can add additional channels to your trial account at any time.

1. Select + Add channel.
2. Choose the channel you want to add and select Add.
3. If the channel is not available in the list, select Request channel.
4. Select the channel you want to request.
5. Fill out the request form and select Request Channel.

Trial limitations

The free trial includes the following limitations:

• Trial duration: 60 days from account creation.
• Message limits: Up to 100 messages per channel to verified numbers (varies by channel).
• Recipient restrictions: You can only send messages to phone numbers and email addresses verified during sign-up.
• Test sender only: You must use a predefined Infobip test sender. The test sender is a shared number or alphanumeric identifier (for example, InfoSMS, ServiceSMS, DemoCompany, or a number like 447xxxxxx) that varies by location and channel. The test sender is removed once you reach the free message limit for a channel.
• Sender limitations: Verified numbers and email addresses are recipients only, not senders. You can only send test messages from the test sender to verified recipients.

Verify a phone number

Phone numbers require additional verification after assignment to a person:

1. In the Contact information section, select Verify number under the unverified phone number.
2. A verification code is sent to the phone number.
3. Enter the verification code. The phone number status changes to Verified.