Tutorials
Check out how you can use our various solutions in real-life scenarios.
Use the product message feature of WhatsApp to offer products for customers to order
Use chat apps to authenticate end users and active services.
Set up a Virtual Assistant Chatbot
Use the Infobip chatbot building platform, Answers, to train your chatbot to offer and retrieve various information to help online customers and end users.
Help customers reserve appointments in the most convenient way whether it is via chatbot or a messaging channel with agent help.
Engage and Onboard New Customers
Send interactive message templates to your customers when they create an account on your website.
Easily resolve any customer complaint regarding their orders with the help of Shopify integration with Conversations.
Set up An Efficient Sign Up and Account Verification
How to set up an efficient sign up and account verification process for your customers.
Provide Support for Delivery Inquiry
Send relevant information to your customers regarding their orders.
Send different media template messages such as invoices, guides, locations,tickets, etc. over API
Reduce hold time in your call center
Let customers know they can chat with your agents on WhatsApp as soon as they become available.
Direct your customers to the most skilled agent for the given topic and quickly resolve their requests and issues.
Send different types of notifications to customers or end users using different channel APIs.
Create a Simple Self-Service Chatbot
Provide important information to your end users 24/7 by creating a simple codeless chatbot.