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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
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Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Solutions
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Partnerships
INFOBIP PARTNER CONNECT PROGRAM
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

HUBS
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs
Platforms Salesforce Marketing Cloud

Implement the most efficient messaging channel to enhance your marketing efforts in Salesforce Marketing Cloud

Salesforce Marketing Cloud helps marketers deliver relevant and personalized customer experiences. Send the right message at the right time throughout the customer journey.

Deliver personalized messages

  • Personalized experiences increase the likelihood of purchase. Start engaging in a way that impacts your bottom line.

Develop and nurture the relationship with customers

  • Elevate their customer journey with relevant messaging at each step of the buying cycle.

Drive revenue and increase ROI

  • SMS delivers 90% plus open rates. Send targeted messages that convert, add touchpoints, increase top-of-mind awareness and close more sales.

Learn more how to connect the Salesforce Marketing Cloud with the Infobip platform using SMS as communication channel

Start engaging your customers with content that gets read inside 3 minutes.

Built by

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.

Operating in: Europe, APAC, LATAM, Africa, MENA, North America, Australia, Eurasia

Include Viber module anywhere in the Journey builder, create Viber text message templates with placeholders for a fully personalized experience and reach your customers on their preferred channel!

Deliver personalized messages

Personalized experiences increase the likelihood of purchase. Start engaging in a way that impacts your bottom line.

Develop and nurture the relationship with customers

Elevate their customer journey with relevant messaging at each step of the buying cycle.

Reach more than 1 billion registered customers in 193 countries

countries Send targeted messages that convert, add touchpoints, increase top-of-mind awareness and close more sales.

Learn more how to connect the Salesforce Marketing Cloud with the Infobip platform using Viber as communication channel

Start engaging your customers with content that gets read inside 3 minutes.