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WhatsApp Solution Partner: How to find the right one?
Looking to find the right WhatsApp Solution Partner? This blog will walk you through the process and help you make the right decision.
Exploring the benefits and features of transactional SMS
Dive into the full potential of transactional SMS, its features, and how it can elevate business communication. Read on in this blog post.
Exploring the key benefits of using a text messaging service for your business
Uncover the benefits and importance of using a text messaging service for business in our enlightening blog post. Perfect for those considering SMS for business.
How a CDP ensures that customer data is secure at every step of their journey
We look at how adopting a cloud storage model for your customer data platform helps to protect your valuable customer data from hackers and data leaks.
Google RCS vs. Apple Messages for Business
Get an in-depth look at Google RCS vs. Apple Messages for Business and how brands can elevate their customer experiences with each channel.
Understanding the differences between transactional SMS and promotional SMS
Learn the key differences between transactional and promotional SMS with our in-depth blog post.
Keeping citizens informed with AI-powered customer experiences in government
Chatbots in the government sector can help provide relevant information and offer citizens quick resolution times and quality customer service. Learn how!
Payments on WhatsApp: making conversational commerce a reality
Discover how Payments on WhatsApp is not only making transactions more convenient but also bringing conversational commerce to life on your customer’s favorite channel.
What are SMS notifications: Benefits, use cases, and best practices
Get familiar with what SMS notifications are and how they can be beneficial for you in our comprehensive blog post.
Is GenAI overhyped?
As the buzz around GenAI starts to fizzle, has it lived up to our high expectations, and what does the future look like for GenAI?
Are Google and Yahoo killing cold emails?
Google and Yahoo have new rules for bulk email senders to improve the quality of emails, reduce spam, and improve user experience. Here’s everything you need to know.
AI-powered telcos: Shaping the future of telecommunications
Want to know how AI is shaping the future of telecommunications? This blog explores the journey of telcos becoming techcos with the help of AI-powered technologies.
Your guide to SMS opt-ins in the US and beyond: requirements, examples, and campaign creation
Read this blog to know more about the best practices for SMS opt-ins and opt-outs to stay legally compliant, protect brand reputation and build a healthy customer base.
Rakuten Viber Business Calls: From chat to call, all in one app
Viber Business Calls lets Viber users to conveniently transfer from type-based messaging to voice calls with agents at no extra cost to them, wherever they’re dialing from.
The rise of conversational banking: Customer engagement trends for 2024
Get ahead of the curve with the latest customer engagement trends in banking from McKinsey and see how conversational AI will be a game changer this year.
Reasons why you need an NLP chatbot for your business
Discover how a conversational NLP chatbot benefits your business and your customers alike.
All you need to know about WhatsApp senders
Learn everything you need to know about WhatsApp senders
How retail chatbots can personalize shopping experience for customers
Learn how retail chatbots have become increasingly popular and revolutionized how brands interact with their customers.
Singles’ Day: The trends reshaping eCommerce
From AI-powered customer service and personalized recommendations to diverse payment methods, Singles’ Day is reshaping the retail landscape. Learn how!
The dollars and sense of customer management: Inside the world of a payment solution providers
Discover the world of payment solution providers and understand the financial benefits they can bring to your business.
3 tips for successful conversational marketing this Valentine’s day
Discover how conversational marketing can help you build meaningful customer connections this Valentine’s day.
Breaking down ethical AI and why it matters
Discover what ethical AI is, how it addresses biases, ensures transparency and how stakeholders can foster a thoughtful, inclusive, and ethical AI future.
How to get the benefits of generative AI without the risk
How businesses can get the benefit of generative AI without the risk of becoming tomorrow’s news headline when it goes wrong.
Improve customer service through AI and keyword chatbots
Discover how AI and keyword chatbots can help you automate key elements of your customer service and deliver measurable impact for your business.
How messaging trends are transforming banking in Malaysia
Find out how customer messaging trends and the rise of messaging apps are changing the way customers interact with banks and financial institutions in Malaysia.
Boost your AI knowledge with these free online courses
Level up your AI and machine learning knowledge in 2024 with our curated list of the best free courses and resources available on the web.
How knowledge base helps your customer service run smoothly
With chabots taking on more customer interactions, it’s important to ensure they’re sharing the right information. Learn more about chatbot knowledge base!