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Chatbot for marketing: How to get started?
Ready to boost your marketing game with a chatbot? Learn the basics of getting started with chatbots and how they can benefit your business.
How omnichannel banking drives customer engagement in retail banking
Participants in a recent survey said banks aren’t engaging retail customers. Here’s how omnichannel banking can help engage retail banking clientele.
Status Data: Security and privacy in conversational banking
Discover the challenges and solutions for secure conversational banking. Get expert insights from Stephen Gilmore, owner of Status Data.
The impact of chat banking on Zenith Bank’s digitalization journey
Explore the impact of chat banking on Zenith Bank’s digital transformation strategy and how it has streamlined customer service and made banking more convenient.
A complete guide to eCommerce marketing automation
Discover the power of eCommerce marketing automation. Streamline your marketing processes and increase revenue with automated messages.
Ramadan: An opportunity for brands to thrive with conversational messaging
Discover the latest consumer shopping habits in Ramadan and find out how conversational messaging can help you thrive as a brand.
Elections: How SMS and 10DLC can increase voter engagement and combat misinformation
The most effective ways to communicate with voters to ensure they make informed choices during election season.
WhatsApp Solution Partner: How to find the right one?
Looking to find the right WhatsApp Solution Partner? This blog will walk you through the process and help you make the right decision.
Exploring the benefits and features of transactional SMS
Dive into the full potential of transactional SMS, its features, and how it can elevate business communication. Read on in this blog post.
Exploring the key benefits of using a text messaging service for your business
Uncover the benefits and importance of using a text messaging service for business in our enlightening blog post. Perfect for those considering SMS for business.
How a CDP ensures that customer data is secure at every step of their journey
We look at how adopting a cloud storage model for your customer data platform helps to protect your valuable customer data from hackers and data leaks.
Google RCS vs. Apple Messages for Business
Get an in-depth look at Google RCS vs. Apple Messages for Business and how brands can elevate their customer experiences with each channel.
Understanding the differences between transactional SMS and promotional SMS
Learn the key differences between transactional and promotional SMS with our in-depth blog post.
Keeping citizens informed with AI-powered customer experiences in government
Chatbots in the government sector can help provide relevant information and offer citizens quick resolution times and quality customer service. Learn how!
Payments on WhatsApp: making conversational commerce a reality
Discover how Payments on WhatsApp is not only making transactions more convenient but also bringing conversational commerce to life on your customer’s favorite channel.
What are SMS notifications: Benefits, use cases, and best practices
Get familiar with what SMS notifications are and how they can be beneficial for you in our comprehensive blog post.
Is GenAI overhyped?
As the buzz around GenAI starts to fizzle, has it lived up to our high expectations, and what does the future look like for GenAI?
Are Google and Yahoo killing cold emails?
Google and Yahoo have new rules for bulk email senders to improve the quality of emails, reduce spam, and improve user experience. Here’s everything you need to know.
AI-powered telcos: Shaping the future of telecommunications
Want to know how AI is shaping the future of telecommunications? This blog explores the journey of telcos becoming techcos with the help of AI-powered technologies.
Your guide to SMS opt-ins in the US and beyond: requirements, examples, and campaign creation
Read this blog to know more about the best practices for SMS opt-ins and opt-outs to stay legally compliant, protect brand reputation and build a healthy customer base.
Rakuten Viber Business Calls: From chat to call, all in one app
Viber Business Calls lets Viber users to conveniently transfer from type-based messaging to voice calls with agents at no extra cost to them, wherever they’re dialing from.
The rise of conversational banking: Customer engagement trends for 2024
Get ahead of the curve with the latest customer engagement trends in banking from McKinsey and see how conversational AI will be a game changer this year.
Reasons why you need an NLP chatbot for your business
Discover how a conversational NLP chatbot benefits your business and your customers alike.
All you need to know about WhatsApp senders
Learn everything you need to know about WhatsApp senders
How retail chatbots can personalize shopping experience for customers
Learn how retail chatbots have become increasingly popular and revolutionized how brands interact with their customers.
Singles’ Day: The trends reshaping eCommerce
From AI-powered customer service and personalized recommendations to diverse payment methods, Singles’ Day is reshaping the retail landscape. Learn how!
The dollars and sense of customer management: Inside the world of a payment solution providers
Discover the world of payment solution providers and understand the financial benefits they can bring to your business.