Chat with us, powered by LiveChat
Products
Products Hub
Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

See all products
Customer Engagement
Communication Channels
Platform and Connectivity
Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

Find out more
Solutions
Industries
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

Find out more
Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs
RCS Business Messaging

Fast track your time-to-revenue with RCS Business Messaging

RCS delivers a better customer experience that unlocks new revenue and partnership opportunities for Telecoms. Telecoms can benefit from using RCS over our communication platform to meet their own business needs and the advanced needs of enterprises.

Contact our Experts
  • Monetization

    Monetization through RCS business messaging

    • Enterprises around the world are ready to start using RCS as a communication channel. We offer flexible monetization models that best fit market needs.
  • Go-to partner

    Go-to partner for Telecom messaging solutions

    • Our web-based interface and easy-to-integrate API make introducing new channels to your product portfolio easy. Our technical expertise, solutions consultancy, and customer success management will help you deliver the most value to your clients.
  • Everything in one place

    Everything in one place

    • Our communication platform enables branding information, chatbot directory, channel fallback, reporting, and analytics – all in one place.
  • Seamless transition

    Seamless transition to RCS

    • ‘Our communication platform makes it easier for enterprises to introduce RCS as a new communication channel by having a failover from RCS to SMS or other communication channels.
  • 01 Monetization
    Monetization through RCS business messaging
  • 02 Go-to partner
    Go-to partner for Telecom messaging solutions
  • 03 Everything in one place
    Everything in one place
  • 04 Seamless transition
    Seamless transition to RCS

  • Make digital transformation easy

    Support your enterprise clients while they digitally transform their business by offering them solutions, such as chatbots, that make messaging easier and more effective.

  • Enrich your marketing and improve conversion rates

    Increase the success of your cross-sell and upsell activities by promoting your products and services through appealing, actionable RCS messages.

  • Increase overall customer satisfaction

    The flexibility of RCS messaging improves client activation processes, notification alerts, and customer service interactions. RCS makes it easy to interact with your customers so you can continuously improve your business based on customer feedback.

  • Optimize costs

    Use chatbots over RCS to reduce call center costs and offload frequently asked questions and easy-to-solve customer enquiries from your support team.

Fast track your time-to-revenue with RCS Business Messaging

RCS delivers a better customer experience that unlocks new revenue and partnership opportunities for Telecoms.