RCS BusinessOS for telecom operators
Everything operators need to enable, control, monetize, and operate RCS for Business, in one integrated model. RCS BusinessOS gives carriers one place to run the channel without building the infrastructure or the team themselves.
The RCS opportunity for operators
$21bn
expected RCS traffic revenue by 2028
4
modules in one operating model
3
ways to go to market
IOS
covered by one provisioning method
L1-L3
tiered support run on your behalf
1
partner and one escalation path
Four modules, one operating model
RCS is moving from an emerging capability to a mainstream communication channel. For operators, that growth is a major opportunity but also real operational complexity, from provisioning and traffic governance to commercial tooling and day-to-day operations. RCS Business OS is built on four modules that each address a critical part of running RCS at scale, delivered through one partner, one operating model, and a single escalation path.
Frequently asked questions
RCS BusinessOS is an integrated operating model for carriers, built on four modules: Enable, Control, Monetize, and Operate. It gives operators one partner, one operating model, and a single escalation path for running RCS for Business at scale.
No. Infobip manages the full lifecycle as your enablement partner, so you do not need to build the infrastructure from scratch or grow a specialist team to run it.
Yes. Device activation runs via the Entitlement Server (ECS), which is the only provisioning method supported by Apple for iOS RCS, and it covers Android as well. The Entitlement Server can be carrier-hosted or Infobip-hosted.
You do. Across all three go-to-market motions, the carrier keeps the commercial relationship. Infobip brings the onboarding infrastructure, pricing models, and joint go-to-market execution.
The Control module separates local and international traffic so you can apply differentiated charging by traffic type, use case, and billing event, protecting revenue during the SMS to RCS migration.
Multiple commercial models are available, including per-message, session-based, and tiered charging, integrated with existing carrier billing systems. Your Infobip team can walk you through the options for your market.