[ Start exploring]

Experiences
the conversational use case library

Simple use cases to upgrade your business by upgrading your communication

  • Ready-made templates you can customize yourself
  • Inspiring ideas we can explore together
Contact us


Unpack your digital conversation starter toolkit

[Ready in 3,2,1…]

Get set up for success with conversational customer experiences

[READY TO EXPLORE]

Discover our library of use case templates

Jumpstart your exploration journey with our library of use case templates. Choose from a variety of tasks tailored to different industries and user needs.

[EASY TO TEST]

Try the demo and customize it to your needs

Make the template your own. Use the builder tool to customize in just a few intuitive steps, and watch as the direction of your next steps reveals itself in practice.

[PLUG AND PLAY]

Implement the solution seamlessly

Connect Experiences to your existing technology stack and integrations. Benefit from quicker journey creation and orchestration along with a connected view of your entire customer experience.


Meet your customers’ needs with ready-made use cases

Cover the entire customer journey from onboarding and engagement to retention and loyalty.

Accept table bookings with a WhatsApp chatbot

Set up a simple chatbot in a few quick steps and start receiving table reservation requests for your restaurant over WhatsApp.

Chatbot

Recover abandoned checkouts in your Shopify store with WhatsApp

Set up this use case for your Shopify store in a few simple steps and quickly test out the flow with our test number.

e-commerce

Recover abandoned checkouts in your Shopify store with SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers 30 minutes after they quit checkout.

e-commerce

Celebrate customer’s first purchase anniversary in your Shopify store with SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Send birthday wishes to your Shopify customers via SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Welcome first-time buyers to your Shopify store with SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Encourage a second purchase in your Shopify store with SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Confirm newsletter subscriptions by sending an SMS to your Shopify customers

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Nudge customers to complete checkout in your Shopify store 2 weeks later with SMS

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

e-commerce

Collect orders with a WhatsApp chatbot

Set up a simple chatbot to enable customers to order products at any time.

Chatbot

Set up a shared WhatsApp inbox for your team

Set up working hours and auto-replies, add your team, and start chatting with customers.

Communications


All great conversational experiences start with a single first step


Made simple, fast, and easy by Infobip.

Try for free Contact us