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the conversational use case library

Simple use cases to upgrade your business by upgrading your communication

  • Ready-made templates you can customize yourself
  • Inspiring ideas we can explore together

Unpack your digital conversation starter toolkit

[Ready in 3,2,1…]

Get set up for success with conversational customer experiences


Discover our library of use case templates

Jumpstart your exploration journey with our library of use case templates. Choose from a variety of tasks tailored to different industries and user needs.


Try the demo and customize it to your needs

Make the template your own. Use the builder tool to customize in just a few intuitive steps, and watch as the direction of your next steps reveals itself in practice.


Implement the solution seamlessly

Connect Experiences to your existing technology stack and integrations. Benefit from quicker journey creation and orchestration along with a connected view of your entire customer experience.

Meet your customers’ needs with ready-made use cases

Cover the entire customer journey from onboarding and engagement to retention and loyalty.

All great conversational experiences start with a single first step

Made simple, fast, and easy by Infobip.