Growth through personalization, automation, and engagement
Improve, optimize, and automate your marketing function with messaging solutions underpinned by our proven communication technology.
A marketing platform built for scale
Accelerate your growth with an enterprise quality cloud communication platform.
increase in Messenger interactions for transportation industry
Source: Messaging trends 2022 (Infobip)
monthly active users on Facebook
interactions per year over Infobip’s platform
Everything you need in one marketing solution
Reach more customers, drive conversions, and deliver memorable customer experiences every time.
Implement a unified digital marketing strategy
- Manage all your communication channels from a single interface
- Implement true omnichannel communication with enterprise tools
- Make optimum use of cost-effective digital channels and increase ROI
- Create seamless offline, online, and mobile experiences for customers
- Introduce proven conversational marketing strategies
- Use automation and chatbots to reduce costs and elevate the customer experience
- Continually improve and evolve with detailed metrics and campaign insights
Benefit from becoming a data-driven organization
- Unify all your customer and marketing data in a single customer data platform (CDP)
- Increase conversion rates with hyper-personalized customer experiences
- Continually enrich customer profiles after every interaction
- Maximize customer lifetime value (CLV) by identifying every upsell and cross-sell opportunity
- Reduce customer churn with early detection based on customer behavior
Build a flexible and scalable marketing solution
- Benefit from open, flexible, and comprehensive APIs and SDKs
- Create innovative solutions for specific industries backed up by our proven technology and services
- Customizable solutions for all businesses, from start-ups to enterprise customers
- Explore new channels and integrate our messaging tools into your own solutions
- Easily integrate with existing systems and infrastructure
Take your business global
- Benefit from our global coverage and unmatched network of telecoms partners
- Explore new markets and opportunities supported by our experienced local professional services
- Remain compliant wherever you operate
Learn how top brands in the marketing industries are working with Infobip to scale their business operations and reduce costs.
LAQO Insurance elevates support with Infobip’s Gen-AI and Azure OpenAI partnership
30% of queries are handled by the AI digital assistant
90% of queries are handled within 3-5 exchanged messages
Readmoo: Scaling customer service and improving agent productivity with a unified contact center solution
20% increase in team productivity
Provide an exceptional customer experience
Personalize every interaction across every channel, increase conversion rates, and keep your customers engaged.
- Track website users and use their browsing behavior to create targeted communications
- Deploy cross-channel campaigns for maximum reach and a consistent customer experience
- Introduce chatbots to capture and nurture leads at scale 24/7
- Continuously enhance customer profiles to increase segmentation accuracy
- Use behavioral data to trigger real-time messages in response to customer actions
- Recommend products based on purchase history and preferences
- Maximize revenue opportunities with back-in-stock alerts and effective cart abandonment strategies.
Conversational marketing and commerce
- Maximize conversions by offering the right support for every stage of the customer journey with agents and chatbots
- Use the native features of chat apps and digital channels to engage customers one-to-one in original and effective ways.
- Enable customers to browse, select, and complete product purchases without leaving chat.
Go omnichannel with a full-stack cloud communications platform
Omnichannel customer engagement solution
Cloud contact center solution
Chatbot building platform
Customer data platform
Native and custom integrations
Use pre-built or custom integrations with options to keep using your existing carrier or chatbot. Share insights across multiple systems for a complete 360-degree customer view.
Reliable global reach with highest level of security
With industry-leading expertise, you can deliver superb customer experience through our global network.
Global reach and local presence with 24/7 support in your local language.
Privacy and compliance
Ensured data privacy and compliance with all enterprise-level certificates and regular security audits.
SLA-backed 99.9% uptime for unparalleled service continuity via clustered architecture with geo-redundancy
Fast and easy sender registration process
9,700+ global connections
And 800+ direct operator connections to facilitate reliable messaging and use cases anywhere in the world.