Analyst reports

The growing adoption of digital customer engagement has led to an increase in fraudulent practices such as smishing and artificial inflation of traffic. Check out 451 Research’s latest market insight report to learn about the implication on MNOs and enterprises.

Juniper Research has ranked Infobip as the number one CPaaS provider amongst 19 vendors, exceeding all its competitors in its capacity and capabilities, making us a leader in the CPaaS category.

For the first time, tech analyst Juniper Research has recognized Infobip as a leader in the market for Contact Center-as-a-Service or CCaaS.

In this report, 451 Research looks at how Infobip has evolved from a mobile messaging aggregator into a full-stack communications platform-as-a service player, positioning itself as a strong contender in this market.

In a new report, tech analyst firm IDC says that Infobip, the global cloud communications platform provider, is well positioned to help businesses accelerate digital transformation, improve customer success, and deliver operational efficiencies.

Download the latest ROCCO Report to know: What makes Infobip the perfect MNO vendor and what are the key indicators MNOs must look for when choosing a vendor

Download the report to find out how organizations looking to deploy CPaaS to support their digital transformation initiatives should investigate a multicloud approach for resiliency and scalability, in addition to global coverage and regional regulation requirements.

Omdia classifies Infobip as a leader for CPaaS, after achieving the highest ranking in four categories: business model, solution breadth, professional services, and partnerships. 

Infobip’s acquisition of Peerless Network will boost its presence in the US market and add complementary voice services to its portfolio, according to Raul Castanon-Martinez from 451 Research.